Browsing Master theses by Subject "Uncertainties"
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HELLO, HOW CAN I HELP YOU? THE FUTURE OF CUSTOMER SERVICE IN SWEDISH SERVICE COMPANIES
(2018-08-02)Continuous developments within digital services have disrupted the power balance between consumers and suppliers, and consumers have more power than ever before. As customer experience has become one of the most important ... -
Machine Learning- An Educational Revolution? A Scenario Analysis of the Future Role of Machine Learning in the Public Primary School in Gothenburg
(2019-07-09)The Swedish students’ results have gradually decreased in international comparisons, wherefore the educational industry is experiencing an augmenting pressure for change. Simultaneously, the demand and supply of tools based ...