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React or not to react? The Swedish Police and its conflict handling strategy on Facebook
(2013-09-17)
The purpose of my study was to get a view about how the Swedish Police handles conflict situations on their Facebook page. Presence of authorities and organizations on social media site is a new trend and the exploring of ...
Use of Facebook in Nordic banks. How are some of the Nordic banks using Facebook, could they be more successful?
(2013-09-19)
The reputation and image are of high interest in today´s society and social media has become the key instrument for organizations to flourish in that area. In this thesis it will be investigated how few a banks in Nordic ...