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Community-based customer involvement for improving packaged software development
(2004)
Noting the widespread use of virtual communities for interacting with customers, this thesis explores the role of virtual communities for involving distributed customers in packaged software development (psd) and the ...
Mobile Newsmaking
(2001)
The research reported in this thesis concerns the design of new and innovative IT support for mobile news journalism. News journalists often have to report events on topics that they do not know very well and with little ...
Designing for Local Mobility
(2002)
This thesis investigates the characteristics of local mobility from a CSCW perspective using ethnographically informed workplace studies and presents a framework for designing IT support. In this thesis local mobility is ...
BPR in the Pharmaceutical Industry
(2003)
This thesis investigates the use of Business Process Reengineering (BPR) as a change approach in the Pharmaceutical Industry.
The pharmaceutical industry is undergoing profound changes. New opportunities, e.g. in the field ...
Software Practice Improvement
(2002)
Software Process Improvement (SPI) is a systematic approach used to improve the capabilities of software organisations. One basic idea in SPI is to assess the organisations’ current practice and improve their software ...
Mobile Knowledge
(2000)
Both the issues of “knowledge management” and “mobility” have received much attention recently. The interest in these issues is often motivated by the fact that work, in many organisations, has become “knowledge intensive” ...
Designing the new intranet
(2002)
Designing the new intranet is about exploiting web technology in an organisational context so that the users can better utilise the intranet from a knowledge management perspective. This means to take advantage of the ...
Communities of Distance Education
(2002)
Distance Education (DE) is the centre of attention for many educational organisations and recently many innovative examples of flexible educational designs that make use of
the new information and communication technologies ...
The evolution of a new(s) genre
(2004)
This thesis describes and analyzes how the online newspaper genre has evolved since its inception on the Internet in the mid-nineties. The overall research question is: What characterizes the online newspaper genre evolution? ...