AUGMENTED REALITY MAINTENANCE AND REPAIR FOR Possibilities for Training and Service

Abstract

The purpose of this thesis is to first explore the current training and service setting of maintenance and repair technicians at a medtech company, and secondly to discuss the opportunities and challenges of using augmented reality in training and service. It will serve as the beginning analysis phase of design-based research. The position this research takes is not driven by seeking applications for the technology of AR, but rather it is concerned with the issues and goals of trainers situated in a maintenance and repair setting, and how AR could be employed based on those issues and goals.