A COMPARATIVE STUDY ACROSS GENERATIONS IN THE SWEDISH WORKPLACE - Key factors influencing resilience-building capacity at work

Abstract

Purpose: This study aims to identify the factors influencing employee resilience-building capacity across generations (Baby Boomers, Gen X, Gen Y, Gen Z) in the Swedish workplace, and then explore how HR practices can foster resilience-supportive cultures that enhance engagement and retention. Theory: Resilience Assessment Grid and 7C’s resilience model are used as the theoretical framework, along with the concepts of prior literature on generation cohorts, social trust and social recognition. Method: The study utilized the quantitative approach and secondary data, which is selected from the ESS11 (2023) Self-completion - integrated file, edition 2.0 of the European Social Survey. The association was analyzed by multiple linear regression, performed separately in four models corresponding to four generations, controlled by gender and type of organization. Result: Social recognition, excitement, work autonomy, life control, supervisor responsibility, and life-coping are key factors, contributing to resilience-building capacity across all generational groups. Among the findings, Baby Boomers and Gen Z share a common motivational factor related to social recognition. Meanwhile, Gen X and Gen Y both promote resilience through autonomy—particularly in influencing company policies, taking on leadership responsibilities, and seeking excitement in their work. Conclusion: The study found that individual motivations are based on generational differences, and organizational support can be a positive influence on building resilience capacity at work.