Challenges in delivering services: the front-line hospitality and tourism employee perspective
| Lundberg, Christine | ||
| 2010-01-20T09:14:15Z | ||
| 2010-01-20T09:14:15Z | ||
| 2010-01-20T09:14:15Z | ||
| 2010-02-12 | ||
| Fredagen den 12 februari 2010, kl. 13.15, Volvo-salen vid Företagsekonomiska institutionen, Vasagatan 1, Göteborg | en | |
| Department of Business Administration | en | |
| HHF | en | |
| University of Gothenborg. School of Business, Economics and Law | en | |
| 978-91-85659-52-4 | ||
| http://hdl.handle.net/2077/21806 | ||
| eng | en | |
| Front-line workers | en | |
| tourism | en | |
| Challenges in delivering services: the front-line hospitality and tourism employee perspective | en | |
| Text | en | |
| Doctor of Philosophy | en | |
| doctoral thesis | en |