Challenges in delivering services: the front-line hospitality and tourism employee perspective
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Authors
Journal Title
Journal ISSN
Volume Title
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Abstract
Description
Keywords
Front-line workers, tourism
Citation
ISBN
978-91-85659-52-4
Articles
Department
Department of Business Administration
Defence location
Fredagen den 12 februari 2010, kl. 13.15, Volvo-salen vid Företagsekonomiska institutionen, Vasagatan 1, Göteborg