AI i verksamheter: Ett effektiviserings- och riskhanteringsperspektiv. En studie om tillämpningen av AI i organisationer

Abstract

The purpose of this work was to investigate and provide understanding regarding how AI can be used to make organizations more efficient, where risk management is also discussed. The basic model for the study is the Resource-based view, which is about making use of one's resources which are described through many different perspectives. The method used for this study was a qualitative analysis, which was applied through interviews with several people with high positions within companies and relevant skills, based on insight and experiential knowledge.These people work in different industries, therefore a large part of the work was intended to carry out a comparative analysis between a line of different businesses. The results showed that AI is in a developing phase, and based on the respective industry, it has developed in different ways. Finally, it turned out that AI can make businesses more efficient by, among other things, managing data and automating various work processes faster compared to humans. In addition, risk management is a complex phenomenon that is not always compatible with AI because it can work against privacy and other sensitive data.