THE EMPLOYEE EXPERIENCE THROUGH A SPATIAL LENS - A qualitative study exploring the employee experience in an automotive organisation
Abstract
Purpose: The purpose of this study is to obtain a holistic understanding of the employee
experience by applying Lefebvre’s Spatial Triad as an analytical tool, as well as to
contextually visualise the concept of the employee experience and its characteristics.
Theory: The data collection is guided by the dimensions of Lefebvre Spatial Triad, which are the
conceived space, the perceived space, and the lived space. The theoretical concept by
Lefebvre allows for exploring the employee experience from a holistic and integrated
perspective.
Method: The study employs a qualitative case study methodology. Semi-structured interviews are
conducted with 14 engineers from different departments and levels of a Swedish
automotive organisation.
Result: The factors that are most prominent in characterising the employee experience of the
case organisation in this study are related to social aspects, a supportive atmosphere
among colleagues and management, as well as stress and workload. Further, the
elements of the lived space are dependent on and created as a result of the designs within
the perceived and conceived space. The results of this study illustrate a holistic,
integrated and complete portrayal of the employee experience in the case organisation,
providing HR practitioners with a better understanding of how the factors of an
employee experience interplay and impact each other, and how to apply the Lefebvre
Spatial Triad as an analytical tool.
Degree
Student essay
View/ Open
Date
2024-01-23Author
Berggren, Alice
Keywords
Employee Experience, Experience, HRM, Employee Engagement, Production of Space, Lefebvre’s Spatial Triad, Employee Loyalty, Human Resources
Language
eng
Metadata
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