THE DESIGN OF EVALUATION FEATURE TO IMPROVE DEVELOPMENT OF LEARNING MANAGEMENT SYSTEM
Abstract
Purpose: The main purpose of the project is to improve the evaluation processes in a
post implemented learning management system. Recurrent and agile
evaluation can improve user experience and establish good prerequisites for
the users’ learning. However, the user’s feedback is essential in the
improvement of the system. Therefore, the ambition of this project is to
develop a prototype of a feedback feature that is designed to gather inputs
from the users in a systematic and structured way to enable further analysis
and system enhancement.
Theory: For this development project, the human-centered design and the Design
Thinking process model were used as a framework for the design procedure to
focus on the end-users and their needs as learners.
Method: The Design Thinking method was implemented to design an evaluation feature
which involves empathizing, defining, ideating, prototyping and testing
phases. Semi-structured interviews and observations were used for data
collection. Thematic analysis approach was used for data analysis.
Results: During the project, three main premises for facilitating the end users’ learning
processes were identified that developers consider important in their
development of LMS: 1) their own pedagogical experience and previously
gathered educational knowledge. 2) feedback gathered from end-users,
teachers and test teams, 3) recommendations produced by educational
2
authorities (e.g., Swedish National Agency for Education). The results of this
development project indicated also that the evaluation feature in the learning
management system can be designed through considering existing design
elements, system context, the particular user group, the situation around the
system, the requirements from the educational authorities and the developers’
expertise.
Degree
Student essay
Collections
Date
2023-10-23Author
Cordova, Kristina
Keywords
LMS, Evaluation, Feedback, Learning System Design
Series/Report no.
VT/HT22-2920-XXX-PDA699
Language
eng