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What leaders can do to keep their key employees - Retention Management
(2007-09-03)
Background: retention management is a highly topical subject and an important dilemma many organizations might face in the future, if not facing it already. We believe that the leader plays a key role in employee retention ...
The Relevance of Coaching for Front Line Receptionists in the Hotel Industry -A study of Scandic Rubinen
(2007-07-19)
In hotel organisations, managers use the yearly employee appraisals to give feedback and discuss the goals for future years with their employees. But, is this actually enough? Personnel development should occur on a ...