A New Landscape for Management Control: Managers Reaching a Balance of Remote Work in a Post-Pandemic Era
Abstract
In recent years organisations have faced the COVID-19 pandemic, which entailed extensive
restrictions and lockdowns around the world. The new challenges have created new patterns
for organisations to work after the pandemic and remote work has been implemented. The
overall usage of remote work is applied to various extents in organisations. The purpose of
the report is to further contribute with insight about the present dimensions and trends
influencing the adaptation of remote work, in the post pandemic era. Theories of importance
constituting a central role in this study are, enabling versus coercive, trust, productivity and
sustainability. Throughout the study, a qualitative method is used including eleven
semi-structured interviews and previous literature. By applying the enabling versus coercive
framework, the study supports managers in the balancing act of remote work to find a
composition that rectifies productivity. Trust can be seen as a complement to formal control
systems that facilitate remote work and productivity. The viewpoint of productivity may be
divided into long-run and short-run, as to show the inbound contradictory nature that is
necessary to retrieve a balance. Environmental sustainability has shown to not be a complete
determinant of working remotely. The themes of the study reveal the dimensions of remote
work, which are several elements constituting the decision basis for managers, of whether to
work on-site or remotely.
Degree
Student essay
View/ Open
Date
2023-06-27Author
Akkaya, Johannes
Jebsen Setterberg, Oscar
Keywords
Remote work
COVID-19
Enabling versus Coercive
Trust
Productivity
Post-Pandemic
Management Control
Managers
Series/Report no.
Redovisning
22/23:11
Language
eng