“ALLT ÄR DEN LILLA RÅTTANS FEL, HÖRDE FRÅN EN SÄKER KÄLLA ATT HEN OCKSÅ SYSSLAR MED KRIMINELLA VERKSAMHETER” - En kvantitativ innehållsanalys om medborgarjournalistikens kvalitet på Flashback
Abstract
As interactive media have grown, citizen journalism has gained greater importance. Almost
half of Sweden's population takes part in news delivery on social media, where the discussion
forum Flashback is one of the platforms. This opens up for greater dissemination and
discussion of news between non-professionals which is classified as citizen journalism. With
the importance of free speech and being exposed to unbiased and diverse news coverage to be
an informed citizen, it is important to understand what one is consuming while taking part of
news online that is not always provided by professional journalists.
User-generated content has been researched since web 2.0 technology emerged. A large part
of the research focuses on social media, while citizen journalism on Swedish discussion
forums is not as common.
This study aims to examine the quality of citizen journalism and its news reporting on
Flashback through Urban and Schweiger's (2014) quality dimensions of professional
journalism. These quality criteria include, among others, the presence of rumors, speculation,
and diversity of viewpoints. With a quantitative content analysis, we map the frequency of
these criteria in three Flashback threads (n = 542 posts) with different topics, where they all
start from a news story. The essay is based on two questions; What is the quality of flashback
threads based on the approach to news quality? Does the quality differ depending on the
subject? To succeed in answering these questions, we carry out a frequency analyses and a
Chi-square tests.
Furthermore, the selection of the threads has been done strategically to meet the demands of
citizen journalism as well as the scope of posts that need to be adapted to the time frame we
have. Following this, we used a codebook that was tested with K-alpha to determine as safely
as possible that the result would have been the same regardless of who carried out the
analysis.
In conclusion, the result shows that the quality of Flashback is poor in terms of criteria used to
measure professional journalism. We also see that the quality differs between the threads
where some threads are good in one dimension while another is problematic and vice versa.
The thread about politics turns out to be of the best quality by a small margin.
Degree
Student essay
Collections
View/ Open
Date
2023-03-10Author
Gustafsson, Emelie
Gerdtman, Josefine
Keywords
Medborgarjournalistik, användargenererat innehåll (UGC), kvalitet, Flashback
Series/Report no.
1212
Language
swe