DIGITALISERINGENS PÅVERKAN PÅ HR - Vad händer när digitala lösningar tar över HR´s arbetsuppgifter?

Abstract

Rapid advances in digitalization and Artificial Intelligence, AI, have the potential to change the labor market for the HR function as well as the market in general. Given that digitalization and AI can increase productivity in certain work tasks, they can replace certain jobs. This is likely to change most professions and their tasks the more it gets implemented. The purpose of this thesis is to explore how the HR functions work will be affected by the digital tools and which parts of the HR functions work tasks that will be left when the digitalization develops on the labor market. People within HR functions in the Tech industry have been interviewed to give an answer to the issues set for this thesis. The topic became relevant after we started to enter the labor market during our studies and realized that there are a lot of changes regarding the digitalization surrounding the HR function. The roles and parts of the HR function that contain a lot of administration will evanesce when AI becomes more integrated in the organizations, that is one of the major results that gets presented in this thesis. When AI starts to take over administrative tasks, the work regarding humanity at the workplace and its employees will be the main focus. Something that all respondents consider is that it will be important to work more with humanity for HR´'s continued establishment in the labor market. The results of the study also highlight that all the four roles that Connor and Ulrich (1996) mentions will remain, however, the focus on administrative tasks in the various roles will be drastically reduced and the main focus for the HR function in a small to middle sized organization will be the humanity of its employees, the social contact between parties. In addition to this, there are also other technical tools that may be important for the HR function later on in the future (Piwowar-Sulej, 2021).