| dc.description.abstract | In relation to the will of Chiva Corporation to enhance its performance at
achieving projects, we investigate how the change strategy initiated in 2004 can
be adapted in 2005 to facilitate deliveries on time becoming a norm within the
organisation.
Adopting a human perspective on the implementation of change, we dissect
interviews we conducted in two sites of the company – Stockholm, Sweden,
and Paris, France. This allows us, first, to understand how the change
implementation has proceeded on each site in 2004, and thereby notice
significant disparities. Second, we identify several elements, which have
supported deliveries on time in 2004, and explore the contribution of the
change strategy used. Third, we warn about the meaning of the impressive
results obtained by the organisation in 2004 on one of its main key performance
indicators. Last, we develop the analysis of our previous findings, to ultimately
give our recommendations for the adaptation of the change implementation
strategy in 2005. These recommendations articulate around five stages, which
can presumably help deliveries on time become a norm within Chiva. | swe |
