JMG – Department of Journalism, Media and Communication Effect of Populist Campaign Communication on Citizen Engagement in Social Media Manjurul Mahmud Master’s Thesis in Media and Communication Thesis: 30 hp Program and/or course: Master’s Programme in Political Communication/MK2502 Level: Second Cycle Semester/year: Spring 2024 Supervisor: Isabella Glogger Abstract Objective: The aim of this research is to investigate the effects of populist campaign com- munication by political actors on social media, particularly focusing on the period before an election. The study aims to understand how these communications on platforms like Face- book and Twitter influence citizen engagement, examining both populist and non-populist messages. Theory: This study integrates theories from political science, sociology, and communication to examine the impact of populist campaign communication on citizen engagement on social media platforms. It employs perspectives from political communication, such as the populist dichotomy between "the people" and "the elite" , psychological frameworks like Social Iden- tity Theory to explain group dynamics and attraction to populist messages. Additionally, the Civic Voluntarism Model are utilized to understand people are attracted to populist messages. Method: The research employs a quantitative content analysis of 918 social media posts from four political actors—two each from the United States and the United Kingdom—during their respective election campaigns. Engagement metrics such as likes, shares, and comments were recorded for each post. Populist messages were identified using predefined categories, allowing the study to measure the frequency and impact of populist versus non-populist content across platforms. Findings: The findings of the study indicate that populist campaign communication signifi- cantly impacts social media engagement on platforms like Facebook and Twitter. Contrary to initial expectations, Twitter proved more effective in generating engagement than Facebook. Additionally, government leaders employed populist messaging more frequently and received higher engagement than opposition leaders. Populist messages consistently outperformed non-populist content in terms of user engagement. Keywords: Populism, Populist Communication; Social Media; Facebook; Twitter; Political engagement; Social Identity Theory; Civic Voluntarism Model; Election campaigns; Oppo- sition versus Government. Acknowledgement First and foremost, I want to extend my deepest gratitude to Isabella Glogger. I feel incred- ibly fortunate to have had such a remarkable mentor. She is, without question, the finest teacher I’ve ever encountered—always encouraging me with strength and academic insight, for which I am profoundly grateful. I also want to thank our master’s program coordinator, Nicklas Håkansson. His constant support, whether academic or administrative, has been invaluable. I knew I could approach him with any issue, large or small, and he would always be there with a solution. This re- search would not have been possible without the insightful recommendations and thoughtful guidance of Jesper Strömbäck, who helped shape my initial ideas and direction. My sincere thanks to all the mentors at JMG, who have together crafted an academic journey I will cherish. When I think about my classmates, I realize how fortunate I am to have shared this experience with such open-hearted, inspiring individuals. They broadened my perspective at every turn, and I especially want to mention Karo, Luna, Mamiko, Laura, Tayná, and Filip—you’re all incredible! The journey of this thesis was brightened by countless hours spent wandering Gothen- burg, chatting and laughing with Sabrina, Imran, and Mrinmoya. I’m so thankful for these cherished memories. From across the sea in Ireland, Manab, and from Bangladesh, Abid, provided constant mental support. Without you two, life would have lost its pun! My deepest gratitude belongs to my family. They have supported me unconditionally since childhood, and it is their love and guidance that brought me here today. Thank you to my mother, father, and sister, for motivating me across thousands of miles. Abba, Amma, and Bubu—I love you beyond words! I must give special thanks to my life partner, my wife, Nafisa. Her unwavering support is beyond description. She has been my rock through every moment of this journey, and during the most challenging times, her insight and encouragement gave me the strength and ideas I needed to move forward. This thesis is also a dedication to the more than thousands brave souls in Bangladesh who lost their lives fighting for freedom and democracy during this period. Their courage is an inspiration to us all. You are the true heroes, and this work is dedicated to you. Contents Contents 1 Introduction 1 1.1 Background and Societal Relevance . . . . . . . . . . . . . . . . . . . . . . . 1 1.2 Academic Relevance and Knowledge Contribution . . . . . . . . . . . . . . . 2 1.3 Aim and Research question . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.4 Disposition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 Theoretical Framework and Literature Review 5 2.1 The Pulse of Populism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2.1.1 Triangle of Populism . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2.1.2 Populist Communication Strategy . . . . . . . . . . . . . . . . . . . . 8 2.2 Social Identity Theory: Why are "People" attracted? . . . . . . . . . . . . . 10 2.3 Civic Voluntarism Model: Why do "People" participate? . . . . . . . . . . . 10 2.4 Platform Differences in Populist Messaging: Facebook vs. Twitter . . . . . . 12 2.5 Populist Rhetoric in Opposition and Government . . . . . . . . . . . . . . . 13 2.6 Engagement with Populist vs. Non-Populist Messages . . . . . . . . . . . . . 14 2.7 Engagement Dynamics of Government vs. Opposition Leaders . . . . . . . . 15 2.8 Research Gap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 2.9 Hypothesis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 3 Research Method and Materials 18 3.1 Research Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 3.2 Choice of Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 3.3 Context: Two Nations Divided by a Common Language . . . . . . . . . . . . 19 3.4 Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3.4.1 Sampling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3.4.2 Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 3.4.3 Coding Scheme and Procedure . . . . . . . . . . . . . . . . . . . . . . 24 3.5 Reliability, Validity and Limitation . . . . . . . . . . . . . . . . . . . . . . . 25 3.6 Data Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 3.7 Ethical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 4 Results 27 4.1 Descriptive and Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 4.2 Hypothesis 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 4.3 Hypothesis 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 4.4 Hypothesis 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 4.5 Hypothesis 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 4.6 Hypothesis 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 5 Discussion and Conclusion 36 5.1 Concluding Discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 5.2 Strength and Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 5.2.1 Strengths of the Study . . . . . . . . . . . . . . . . . . . . . . . . . . 39 5.2.2 Limitation of the Study . . . . . . . . . . . . . . . . . . . . . . . . . 40 5.3 Future Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Bibliography 49 A Literature Search Process 50 B Codebook 51 C Inter-coder Reliablity Test and Cohen’s Kappa 57 Chapter 1 Introduction 1.1 Background and Societal Relevance "One of the dangers of the internet is that people can have entirely different realities. They can be cocooned in information that reinforces their current biases" Barack Obama, the former President of the United States, expressed concerns in an interview taken by Prince Harry of the U.K. royal family on the BBC’s Today Program on September 2017 (“Obama warns against irresponsible social media use”, 2017). In the age of social media, this concern is increasingly becoming an established reality (Bakshy et al., 2015). Platforms like social media often give space to such biases of citizens, which indirectly supports ideas like populism (Tucker et al., 2018). One notable event to mention is the outcome of the recent election in the Nether- lands. Geert Wilders, a prominent Dutch right-wing politician renowned for his anti-Muslim rhetoric, posted in X, "I would like a right-wing cabinet. Less asylum and immigration. Dutch people first. The love for my country and voters is great and more important than my own position" as he was withdrawing from his desire to become Prime Minister. This decision was made due to his inability to garner the requisite support from all coalition par- ties, even though the Freedom Party (PVV) which Wilders led secured the majority of votes in the 2023 Dutch general elections (“Geert Wilders abandons bid to become Dutch prime minister”, 2023). This kind of populist rhetoric made him popular in the Netherlands for a long time Vossen, 2011. The rise of populist parties is not confined to the Netherlands. In the most recent national election in Sweden, there has been a notable increase in support for populist parties (Aylott and Bolin, 2023). Similar trends have been observed in Italy, Hungary, and Poland according to Pew Research Center. In these countries, populist parties have gained significant traction (Silver, 2022). Although social media is a phenomenon of the new era, populism is not a recent issue at all. Since the 1990s, populism has steadily increased in Europe (Kaltwasser, 2012). Mudde (2004) believes that populism has become so common in Western democracies that it now represents a ’populist spirit’. Two examples in this regard are particularly noteworthy. The first is UK’s exit from the European Union in 2016, known as Brexit, and the second is the Capitol attack in US by Donald Trump’s supporters in 2020. D. Smith et al. (2021) explains that during the 2016 UK EU Referendum campaign, top politicians used populist 1 language to gain political advantage by presenting themselves as rebels. Furthermore, the Capitol attack was also caused by "populism," which was an extraordinary attack on Ameri- can democracy (Crothers and Burgener, 2021). These activities are a threat to a democratic society. Since populism is popular and people-centric, it gives an impression of being demo- cratic. Ruth-Lovell and Grahn (2022) mentioned that while both populism and democracy involve the people, the connection between populist ideas and electoral democracy is some- what ambiguous. Empirical evidence presented by them indicates that populist governments tend to undermine electoral, liberal, and deliberative democracy (Tucker et al., 2018). To understand society and fully grasp the current political situation in the world, it is crucial to know about populism and its impact on the people. Since social media is a one of the major media of communication in 21st century between citizens and politicians (Chadwick, 2013), such research should be conducted on social media. In this thesis, it will be analyzed how politicians do their populist communication through social media and how citizen engage those populist rhetoric. 1.2 Academic Relevance and Knowledge Contribution Researchers across diverse fields, such as sociology, psychology, communication studies, and political science, are working to examine how populism influences social media dynamics. An important point here is how citizens respond to the populist messages of political leaders which leads them to engage in various activities on social media. Therefore, there are op- portunities for new ideas in various research fields. This approach allows to explore different aspects of populism and populist communication. If it is possible to understand the rela- tionship between citizens and populist political actors on social media, then it will explore different avenue of mentioned research field. Firstly, understanding political mobilization is crucial in political science because it re- veals how political actors and organizations engage and activate voters, influencing election outcomes and shaping public policy (Rosenstone and Hansen, 1993). Mobilization strategies can significantly impact voter turnout and democratic participation, providing insights into the functioning and health of democratic systems (Verba et al., 1995). Secondly, studying social media platforms is essential in media and communication re- search because these platforms have transformed how information is disseminated and con- sumed (Hermida, 2010). They play a critical role in shaping public discourse as well as influencing political opinions, and mobilizing social movements, thereby altering traditional media landscapes (van Dijck, 2013). Thirdly, understanding political campaigns is vital as they are the primary means through which political candidates communicate their messages, mobilize support, and ultimately influence voter behavior (Norris et al., 1999). Campaign strategies and communication methods can determine the success of political actors and affect the democratic process (Iyengar and Simon, 2000). Fourthly, understanding citizen behavior is crucial for identifying the factors that mo- tivate individuals to participate in political processes. This knowledge helps in developing strategies to enhance civic engagement and democratic participation, ensuring that diverse voices are heard in the political arena (Tajfel and Turner, 1979). 2 Finaly, it is very crucial how populism, social identity theory and civic voluntarism model are intertwined. Studying populism and populist communication is necessary to grasp how these movements influence political landscapes and voter sentiments. Populist rhetoric often appeals to emotions and identities, making it a powerful tool for mobilizing support and challenging established political norms (Mudde, 2004). Additionally, Social Identity Theory is essential for understanding how group memberships influence individual behaviors and attitudes. This theory explains the psychological mechanisms behind group dynamics, prej- udice, and intergroup conflict, which are crucial for addressing social and political issues (Tajfel and Turner, 1979). The Civic Voluntarism Model is important for identifying the resources, engagement levels, and networks that drive political participation. It highlights how resources and social influences affect individuals’ likelihood of participating in civic activities, providing a framework for enhancing democratic engagement (Verba et al., 1995). 1.3 Aim and Research question The aim of this research is to investigate the effects of populist campaign communication by political actors on social media, particularly focusing on the period before an election. The study aims to understand how these communications on platforms like Facebook and Twitter influence citizen engagement, examining both populist and non-populist messages. This research seeks to explore the strategies used by political actors during election campaigns and how these strategies impact voter behavior and engagement. This study aims to provide a comprehensive understanding of the dynamics between social media populist communication and citizen engagement by addressing the following research questions: Research Question 1 Which social media platform is most effective for populist messages in terms of user engage- ment? Sub-questions: • What is the predominant social media platform utilized by political actors for sharing populist messages? • Which platform, Facebook or Twitter, facilitates greater user engagement for political messages? Research Question 2 How do political actors’ roles influence the frequency and engagement of populist messaging on social media platforms? 3 Sub-questions: • How do opposition political actors compare to those in government regarding the fre- quency of populist messaging on social media? • Do populist messages on social media receive higher user engagement (e.g., likes, shares, and comments) than non-populist messages? • Does social media activity by government leaders lead to higher user engagement com- pared to that of opposition leaders? 1.4 Disposition In the second chapter, the theoretical framework and literature review of the thesis will be outlined. The discussion will start with an exposition of populism and populist com- munication. Then it will investigated why people are attracted and participate to populist communication which will connect the Social Identity Theory (SIT) and Civic Voluntarism Model (CVM). Overall, the theoretical crossword with social media’s role in shaping the research objective will be explained in this chapter. The focus of the third chapter will be on the methodology employed in conducting the research. Detailed attention will be given to the materials, variable, measures, and statis- tical techniques utilized in the study. The chapter will also articulate the epistemological perspective and reflections on the chosen methods along with the quality criteria that guided the research process. In the fourth chapter, the findings of the study will be presented and interpreted. The results will be discussed in depth, highlighting significant patterns and trends that emerged from the data. The final chapter will synthesize the insights gained from the research. The results will be concisely summarized, followed by a discussion of the study’s limitations and contributions to the field. The chapter will conclude with suggestions for future research and identifying potential avenues for further exploration based on the findings of this study. 4 Chapter 2 Theoretical Framework and Literature Review To achieve a theoretical understanding of the effect of populist campaign communication on citizen engagement, this chapter will present a theoretical framework where central concepts will be discussed and described. See appendix A to understand these Literature has been chosen. 2.1 The Pulse of Populism Contemporary populism can trace its origins back to the United States’ Farmer’s Alliance, an economic movement initiated in the 1870s (Goodwyn, 1976). This movement aimed to improve the precarious conditions faced by farmers following the American Civil War but following the failure to its economic objectives, the alliance transitioned into a political entity (Goodwyn, 1976). By advocating for radical agrarianism and anti-elitism, this party ostensibly represents the inaugural populist party of modern-days (Wettstein et al., 2016). However, it is very hard to define the term populism (Priester, 2011) because populism changes with context, leading to ambiguity in its definition (Wettstein et al., 2016). There are various opinions on the definition of populism, but the most significant ap- proach has been presented by Mudde (2004) in his published research paper, "The Populist Zeitgeist." There was a time when it was thought that populism was perhaps associated only with the right-wing. However, Mudde (2004) has shown that, while historically associated with the right, in recent decades, populism has been embraced by both the radical right and the left. This demonstrates the adaptability of populist rhetoric across the political spectrum. In this regard, another assumption was that populism might exist only among marginal parties. According to Bartels and Remke (2023), marginal parties are political groups that operate on the periphery of mainstream parliamentary activities. But today, populism is not just found in these marginal parties but has become a part of mainstream political discourse (Mudde, 2004). Political leaders from mainstream parties often adopt populist tactics and language to appeal to broader electorates, reflecting populism’s deep infiltration into mainstream politics (Akkerman et al., 2016) . Mudde (2004) has also shown that the influence of populism is not restricted to Europe but is a global phenomenon seen in various forms in North America, Australia, and New Zealand as well. This widespread 5 presence underscores its relevance and adaptability to different political and social contexts. According to Mudde (2004), the rise of populist movements has been facilitated by changes in media landscapes, including the decline of traditional party-controlled media and the rise of more independent and commercialized media platforms that provide a stage for populist messages. He defines populism as an ideology that perceives society to be ul- timately separated into two homogeneous and antagonistic groups: ’the pure people’ and ’the corrupt elite.’ It argues that politics should be an expression of the volonté générale (general will) of the people. This definition emphasizes the dichotomous view populists hold regarding society and their moralistic framing of politics as a battle between good (the peo- ple) and evil (the elite). According to him, it is a thin centered ideology. The thin-centered ideology is a fragmentation of ideology compare to thick ideology which is not comprehen- sive or fully developed in its own right but instead relies on a limited set of core concepts (Freeden, 1998). As flexibility of populist rhetoric, allowing it to adapt to various political contexts while maintaining a core ideological simplicity it can be defined as thin centered ideology (Stanley, 2008). Five different approaches of populism have been identified by Moffitt and Tormey (2014). First one is about Muddes definition. Second, Laclau (2005) argued that it a “structuring logic of political life.” In the next definition, populism is seen as discourse. It is based on two assumptions. The first assumption indicates that society is divided into two parts peo- ple by the discourse created by populism. It is relatively similar with the concept which identifies populism as an ideology. The second assumption, as studied by Jagers and Wal- grave (2007), looks at how we can use qualitative methods to measure how much populism is expressed in written texts. Furthermore, populism is seen as strategy or an organization where political actors executes power based on direct support from followers. Jagers and Walgrave (2007) have defined it as a political communication style. According to Moffitt and Tormey (2014) understanding populism as a political style requires examining how the communication strategies of populist leaders influence their supporters. To classify populism, all of these five approaches can be used. However, in this thesis, populism is used as a political communication style which is based on some populist com- munication strategies. The various aspects of populist rhetoric discussed in the following chapters support the idea that populism views society as divided into two distinct groups. These two groups are mainly divided by political actors. So, three different group are related to populist communication. The people and its counter part the elites as well as the political actors. In this paper, this three groups are altogether seen as triangle of populism. So, it is needed to understand every angle of this triangle. 2.1.1 Triangle of Populism First angle is about the people which will eventually be denoted as citizen in following chapters. In discussions of populism, the notion of "the people" is often considered central concept as it aligns with the the fundamental principle of sovereignty that populist ideologies frequently use (Taggart, 2000). Jagers and Walgrave (2007) argue that populism inherently connects with "the people". The core of this ideology is the belief that the people hold the right to ultimate sovereignty which is a concept at the heart of most populist frameworks (Stanley, 2008). This emphasis on popular sovereignty allows populism to invoke the au- 6 thority of "the people" as the legitimate force in a democracy (Canovan, 1999). Typically, populist rhetoric portrays "the people" as a unified and homogeneous group (Hameleers et al., 2017). It is often described as inherently virtuous and morally superior (Stanley, 2008). This group is imagined as a cohesive social body, united by shared values and per- spectives, and often juxtaposed with an elite or a minority (Taggart, 2000). He suggests that this "silent majority" possesses a common-sense wisdom which is representing the collective voice that speaks above that of an insistent but unrepresentative minority. However, Mudde (2004) points out that this idea of "the people" is often an artificial or symbolic construct—a selective subset that excludes others rather than representing a complete or realistic view of the population. The term "the people" takes on different mean- ings depending on the specific populist context. Following the work of Canovan (1999) and Kriesi (2013), who build on Mény and Surel (2002) classifications, three main interpretations emerge. The first is a political conception of "the people" as a sovereign body, often ref- erenced as the "united people" (Canovan, 1999), embodying a unified national demos that opposes internal division (Kriesi, 2013). The second perspective is cultural, viewing "the people" as a national or ethnic com- munity and emphasizing exclusion based on cultural or ethnic criteria (Kriesi, 2013). Here, populism can be seen as defending "the ethnos"—a concept focused on excluding those viewed as foreign or marginal, such as immigrants or other cultural minorities. The third interpretation is economic, which frames "the people" as a socio-economic class in opposition to the elite. In this view,"ordinary people" are positioned against a privileged, often cosmopolitan elite who are seen as profiting unfairly at their expense (Kriesi, 2013). This dynamic contrasts the interests of the common people with those of powerful and educated elites (Canovan, 1999). On the other hand, "the elite", which is another angle, represents the primary antagonist to "the people" (Mudde, 2004). This dichotomy is central to populism and some scholars identifying it as the defining feature of the ideology (Stanley, 2008). The relationship between the elite and the people is often described in Manichean terms by framing them as forces of light and darkness where the elite are portrayed as corrupt forces encroaching on the purity of the people (Mudde, 2004). Within this framework, the elite are deemed "enemies of the people" (Albertazzi and McDonnell, 2008). The specific targets of this antagonism can vary on different factors. Depending on con- text, the elite might encompass political figures, economic powerhouses, cultural influencers, intellectuals, or members of the judiciary (Jagers and Walgrave, 2007). Despite the diver- sity within these groups, populist rhetoric consistently portrays them with overwhelmingly negative traits, labeling them as corrupt, exploitative, immoral, and even conspiring (Al- bertazzi and McDonnell, 2008). They are accused of being selfish, arrogant, unaccountable, and incompetent (Rooduijn, 2013). An identity that stands in direct contrast to the virtu- ous and unified people is imposed on the elites (Rooduijn, 2013). This portrayal effectively homogenizes the elite, much like "the people," as a cohesive group bound by undesirable characteristics (Stanley, 2008). The elite are often accused of betraying the public trust and hoarding power unjustly as well as they are seen as responsible for the difficulties faced by the people(Mény and Surel, 2002). Furthermore, the elite are accused of having lost touch with the public’s interests, understanding only their own perspectives and priorities (Stanley, 2008). Through corrup- 7 tion, these elites are perceived as having distorted democracy to serve their own interests, weakening the people’s sovereignty in the process (Albertazzi and McDonnell, 2008). In populist narratives, the people have effectively lost control over democratic processes and left in a dependent as well as powerless position against an elites who prioritize their own gains over the well-being of the broader public (Rooduijn, 2013). In the populist framework, the third angle the populist actors serves as a critical inter- mediary who challenges the elite for obstructing the will and prominence of "the people" (Rooduijn, 2013). This figure claims to restore the voice and power of the people, aligning closely with their interests and aspirations (Albertazzi and McDonnell, 2008). Populists may emerge as movements, political parties, or individual leaders, the latter often characterized by their charismatic appeal (Mudde, 2004). Many scholars view the charismatic leader as a central figure in populism (e.g., Canovan, 1999; Albertazzi and McDonnell, 2008), while others consider charisma an optional but frequent element of populism (Mudde, 2004 ). Charismatic leaders tend to be political outsiders who articulate the will of the people and act as their advocates and they often instill a unique "populist mood" or emotional fervor in their supporters, transforming politics from ordinary administration into an urgent mission to "save" the nation (Canovan, 1999). One hallmark of populist ideology is a rejection of lack of transparency and procedu- ral complexity within government. Populists criticize backroom negotiations, bureaucratic intricacies, and policy details that require specialized knowledge, advocating instead for straightforward and transparent governance (Canovan, 1999). Additionally, populists often favor direct democracy, with policies that minimize intermediary bodies such as parliaments and emphasize directly elected leaders (Albertazzi and McDonnell, 2008). This direct con- nection between the people and leadership is seen as essential to honoring popular sovereignty (Mény and Surel, 2002). Populists also oppose established political parties criticizing these organizations dilute the unity of the people and prioritize self-interest over public good (Mudde, 2004). They assert that they alone are truly aligned with the people’s desires, intuitively understanding and embodying their needs and demands (Mudde, 2004). They promote themselves as the authentic voice of the people as well as standing as guardians of popular sovereignty and emphasizing an unmediated relationship between the people and their leaders (Rooduijn, 2013). 2.1.2 Populist Communication Strategy In this triangle of populism, populist leaders are using some communication strategies by which they attract the people. To develop effective populist rhetoric and political commu- nication strategies, it is essential to identify the core dimensions of populism. Previously, researchers identified three core dimension of populist communication which are basically the communication strategy. The dimension of anti-elitism is related to the word "elite" which is previously described. Anti-elitism is characterized by negative references to "the elite” (Fernández-García and Lu- engo, 2020). This anti-elitism strategy can be divided into three different categories. Firstly, discrediting the elite which aims to undermine the legitimacy of established institutions and leader. It delves with portraying the elite as corrupt and out of touch with common people 8 (Cassell, 2021). Secondly, most common segment of anti elitism strategy is blaming the elitee. It is basically happened when populist frequently attribute societal problems to the failure and actions of the elite. This blame game helps in rallying the masses against the masses against a common adversary (De Bruycker and Rooduijn, 2021). Hameleers et al. (2023) have de- scribed it through an example of a message that portrays that the government is responsible for not clearly informing the public on Covid-19 health regulations assigns blame to polit- ical elites but does not refer to a moral antagonism between “pure” or “ordinary” citizens and “corrupt” elite actors. In 2020, opposition leader Joe Biden blamed President Donald Trump accusing for the same reason (The Guardian, 2020). And the last segment of the anti elitism dimension is to emphasize “us versus them” for establishing the disconnection or a detachment between the elite and the common people by the populist actor (Wirth et al., 2016). For example, a tweet, "The Government no longer knows, where it discriminates and even if, not why" by Volker Beck, German politician indicate the detachment (Ernst et al., 2017). People centrism can be argued to be the most important dimension of the populist rhetoric. Populist actors want to first and foremost refer to the people as well as identify with them. However, the people are seen as a monolithic group that does not have any inter- nal differences (Jagers and Walgrave, 2007). According to different scholars, this dimension can be segmented into four categories. Sometimes the populist leader highlight the virtues of the common people and portraying them inherently good and morally superior to elite (Block and Negrine, 2017). It can be defined as stressing the people’s virtues. Secondly, praising the peoples achievements is another example of people-centrism. This involves celebrating the achievements and potential of the people and reinforcing their collective identity and pride (Sintes-Olivella et al., 2020). An example of celebrating the achievements and potential of "the people" while reinforcing collective identity and pride can be found in Hugo Chávez’s speeches and rhetoric during his presidency in Venezuela (Hawkins, 2009). Chávez often framed his government as a movement for the Venezuelan people and promoting a vision of pride and empowerment rooted in national identity. Thirdly, it is already mentioned before that is populist often describe people as people as homogeneous group (Hameleers et al., 2017). That means people has common interests and values. By stating a monolithic group people populist often exclude those who do not fit in this category. For example, Recep Tayyip Erdoğan’s rhetoric often frames his supporters as the "authentic" people of Turkey, marginalizing secularists and liberals as outsiders and fostering a polarized national iden- tity (Yabanci, 2018). Furthermore, populist leaders seek to show their connection to the ordinary people through rhetoric and actions that suggest they understand the people’s con- cern (Cassell, 2021). For instance, Mexican populist leader Andrés Manuel López Obrador demonstrates his connection to ordinary Mexicans by emphasizing his humble roots and rejecting presidential privileges, positioning himself as a true “servant of the people.” Finally, another prominent populist communication strategy is Restoring Sovereignty. A key strategy is to call for the return of power to the people and advocating for direct democracy as well as citizen participation in governance. It is basically demanding pop- ular sovereignty by populist leader (Canovan, 1999). It is basically demanding popular sovereignty by populist leader and denying elite sovereignty to curtail power of the elites. An example of a populist leader demanding popular sovereignty and rejecting elite sovereignty 9 is Viktor Orbán in Hungary. He frequently criticizes the "liberal elite" and frames his lead- ership as a restoration of power to the Hungarian people (Bugaric, 2019). He advocates for "illiberal democracy," positioning himself against what he describes as foreign influence and elite-dominated institutions (Bugaric, 2019). These are the communication strategies which populist leaders often use in both tradi- tional and social media. In this thesis context, this strategies are used in social media posts by the political leader. Later it will be discussed in the method section how can we measure those communication strategies in social media. 2.2 Social Identity Theory: Why are "People" attracted? Now the question is why the people are attracted to these communication strategies. It can be described by Social Identity Theory which was developed by Henri Tajfel and John Turner (Harwood, 2020). The theory explores how individuals self concepts are derived from their membership in social groups and it is also instrumental in understanding group dynamics, inter group relations as well as the effects of social identification on behavior (Harwood, 2020). So it can be easier to understand individual’s group behavior in social media through this theory. Scholars segmented four core concepts of SIT. Firstly, the social categorization, which involves classifying people, simplifies the social world helps individuals define their place within it (Tajfel and Turner, 1979). For instance, people may categorize themselves based on nationality, religion, or political affiliation (Tajfel and Turner, 1979). So, it is obvious if a political leader’s ideology or any of the mentioned facts match with an individual, they can be attracted by these populist communication. Secondly, once categorized, individuals adopt the identity of the group. According to Tajfel and Turner (1986), this identification provides a sense of belonging. For example, being identified as a member of a political party can influence their political views and participation. Thirdly, Turner (1982) mentioned the individual compare their in group to out group which serves to maintain self esteem. He added this comparison often leads to in group favoritism and out group discrimination. Lastly, Tajfel (1981) described that individuals have a tendency to favor one’s own group to others. He added also this favoritism can lead to prejudice and conflict. These four criteria of social identity theory fit with a citizen, who represents the people in the context of populism, to be attracted to populist messages in social media because in the realm of social media people can classify themselves into a particular political ideology. As political actor has a huge fan base in social media (G. Enli and Moe, 2013) and the supporter have their own social media groups or channels as well as they can share their thoughts on those places (Katz et al., 2013). Eventually, people can adopt the identity from that group of people. Furthermore, it also create in group favoritism and out group discrimination (Reicher et al., 1995). Citizen can easily compare other people or group of people in social media (Vogel et al., 2014). That also matches one of the criteria of social identity theory. 2.3 Civic Voluntarism Model: Why do "People" participate? Social Identity theory explain the reason behind citizen’s attraction to populist communica- tion. But still it is needed to clarify that why people do participate in populist messages as 10 participation is something about taking action (Verba et al., 1995). The Civic Voluntarism Model (CVM), introduced by Verba, Schlozman, and Brady in Voice and Equality (1995), provides a lens through which we can understand why some people participate actively in civic and political life while others do not (Verba et al., 1995). Scholars have used this model to explore disparities in participation across society and most importantly they can describe not only who participate but also why some individuals are excluded from civic life (Brady et al., 1999;Putnam, 2000 ;Rosenstone and Hansen, 1993) . One of the main ideas of the CVM is that participation depends on whether people have the necessary resources. Verba et al. (1995) mentioned that these resources include time, money, and the skills and without enough time, individuals may find it difficult to attend meetings or volunteer. They added, financial resources are often needed to make donations or participate in events. The model thus emphasizes that the lack of these resources can be a key barrier to civic involvement (Verba et al., 1995). On social media, resources like time, digital skills, and sometimes financial means are crucial for active participation. It is im- possible to access social media without device which required financial ability. Furthermore, individuals with limited time may struggle to engage with social media platforms such as on- line discussions, creating content, or following issues consistently. This is comparable to the offline challenge of attending meetings or volunteering. Digital skills also become essential in the social media context. The ability to navigate platforms and understand content as well as create posts influences how effectively someone can participate in civic discourse online. So, the CVM suggests that lacking these online resources (time, digital skills, and sometimes financial means) may prevent people from actively participating in civic discussions. Another factor the CVM examines is the individual’s psychological engagement or the level of interest. This includes political efficacy which is the belief that one’s voice can make a difference in the political arena (Verba et al., 1995) and without this sense of efficacy people may feel that their efforts are pointless (Verba et al., 1995). That means , they may lack of motivation to participate. Applying the Civic Voluntarism Model’s (CVM) concept of psychological engagement to social media it can be reasonable too. On social media, psychological engagement comparable to users’ willingness to actively contribute to discussions, share political content, and advocate for causes they believe in. And previously it is mentioned that people feel attracted to those content because of social identification. The people who have high political efficacy are more likely to participate actively by posting, commenting, or sharing content because they believe these actions can make an impact on their audience. Research has shown that political efficacy is linked to higher levels of civic engagement (Bandura, 1997; Delli Carpini, 2004). On social media, a sense of influence and validate individual voices can encourage users to feel more politically efficacious and make them more likely to participate actively (Velasquez and LaRose, 2015). Features like likes, shares, and comments can reinforce a user’s sense of impact by providing immediate feedback and recognition. Consequently, it can enhance the feelings of political efficacy and motivating further engagement. The third component of the CVM involves recruitment networks. It is basically social channels that invite or encourage people to participate. According to Verba et al. (1995) these network can be families, friends, colleagues, and community. As per studies, people are more interested to engage civically when they are invited by known and trustworthy person (Brady et al., 1999). In the context of social media, the Civic Voluntarism Model’s (CVM) 11 concept of networks can be observed through online communities, friends, followers, and influential figures. These people encourage participation and foster engagement. On social media, networks operate through like tags, shares, and mentions. The users can directly involve others in a conversation or campaign through those network. These are the components explain why people are willing to participate in populist ac- tivities. In later section, it will discover platform specific observation, the difference between government and opposition leader’s messages and most importantly the engagement with populist message in social media. 2.4 Platform Differences in Populist Messaging: Facebook vs. Twitter Social media has fundamentally changed how political leaders interact with citizens and it is also offering them direct access to public attention without the need for traditional media (Chadwick, 2013). Facebook and Twitter are widely used by political actors to reach their audiences among many platforms available (Bossetta, 2018). However, these platforms have unique characteristics that influence how well they support different types of political messages as well as especially populist content aimed at mobilizing “the people” against perceived elites (Engesser et al., 2017). Facebook does basically emphasize visuals, community-building, and long-form story- telling which all play into the strengths of populist messaging(Gandini et al., 2022). Pop- ulism, as Mudde (2004) describes, relies on appeals to “the people” while often positioning an “elite” as an opponent. Algorithms of Facebook are designed to prioritize posts that encour- age engagement, like shares, comments, and reaction as well as it aligns well with this style of rhetoric which often provokes emotional responses and lively discussion (Cinelli et al., 2021). Furthermore, large and diverse user base of Facebook also provides a fertile ground for populist messages to reach and resonate with a wide audience (Bossetta, 2018). The features like comment thread and reactions of this platform encourages users to participate in conversations which helps spread populist narratives and increase their visibility (Kreis, 2017). On the other hand, the structure of Twitter depends heavily on short-form content and real time interaction (Bruns, 2020). These features may limit its effectiveness for the de- tailed storytelling that populist messages sometimes require. The success rate of Twitter is really high in news and brief updates but its character limits it challenging to build the nuanced narratives that populist messages often involve (Ott, 2017). Moreover, Twitter’s user base is more concentrated among journalists, politicians, and other professionals (Woj- cik and Hughes, 2019). So, these factors are making Twitter less diverse than Facebook and potentially less receptive to populist messaging. Studies suggest that political content with populist themes often achieves higher engage- ment on Facebook than on Twitter (Engesser et al., 2017). Cinelli et al. (2021) investigated that Facebook’s algorithms help contents that generate significant interaction and creating a feedback loop. In this mechanism, populist posts with high engagement become more visible and gain even more engagement (Cinelli et al., 2021). Facebook also allows for longer cap- tions, multimedia posts, and detailed commenting. These features provide a richer context for populist messages and can lead to prolonged user interaction (Bobba, 2019). 12 In contrast, Kalsnes (2019) found that algorithm of Twitter prioritizes recency. So tweets have a shorter lifespan and are more likely to reach audiences only in the immediate hours after posting (Kalsnes, 2019). While Twitter fosters real-time conversation but its platform design does not encourage extended engagement with individual posts in the same way Facebook does. Furthermore, political actors might find it more challenging to sustain high engagement on Twitter for populist content compared to Facebook where both the content and the platform’s features align well with populist engagement (Stier et al., 2018) 2.5 Populist Rhetoric in Opposition and Government Populist messaging often serves as a powerful tool for political actors because they position themselves as the voice of "the people" against an entrenched "elite" (Mudde, 2004). This rhetoric can be especially opportunities for opposition political leaders who seek to challenge those in government by portraying themselves as advocates for the common citizen (Hawkins, 2009). Research consistently shows that opposition leaders tend to adopt populist messages more frequently than their counterparts in government (Pauwels, 2011) . They use this approach to mobilize support by tapping into public frustrations and presenting themselves as a corrective force to the status quo (Mudde, 2004). Studies suggest that opposition figures leverage populist rhetoric to frame the government as disconnected from the needs and values of the people and they create a clear “us versus them” narrative that resonates with voters who feel marginalized or undeserved (Bos and Brants, 2014) . This strategic use of populist messages allows opposition leaders to establish a sense of solidarity with their audience (Hameleers et al., 2017). Engesser et al. (2017) found that opposition politicians frequently employ simple and emotive language to heighten this contrast. They also added that, making their messages accessible and emotionally compelling to a broad base of potential supporters. In contrast, research indicates that government actors often adopt a more moderate tone when it comes to populist messaging. As representatives of the establishment they once criticized, government leaders typically face constraints that limit their ability to position themselves as outsiders (Moffitt, 2016). This shift can be explained by a need to maintain a more diplomatic and balanced image and often due to their responsibility to represent not only their supporters but the entire nation or constituency (de Vreese et al., 2018). In their study on European populist leaders, Waisbord and Amado (2017) highlight how government officials tend to moderate their language once in power and move away from the strong populist tones they may have used in opposition. Power dynamics play a crucial role in determining how and when populist rhetoric is used (Bonikowski and Gidron, 2016). The opposition leaders benefit from positioning themselves as challengers to an established system but those within the government are often pressured to adopt a more measured approach to retain public confidence and legitimacy (Bonikowski and Gidron, 2016), Moffitt and Tormey, 2014). This is especially true in democratic settings where leaders are accountable to diverse groups of citizens and overly divisive messaging could threaten their position (Krämer, 2014) . Thus, while populism can be a potent strategy for gaining support, its use tends to diminish among political actors once they assume power (Hawkins, 2009). 13 In summary, the literature suggests a clear divide in the use of populist messaging between opposition and government political actors. Opposition leaders are more likely to employ populist rhetoric to frame themselves as champions of the people against an unresponsive elite. However, once in government, political actors often moderate their populist tone to align with the broader demands of governance. This shift highlights how the strategic use of populism is closely linked to a political actor’s position and the power dynamics that come with it. 2.6 Engagement with Populist vs. Non-Populist Messages Researchers discovered that divisive content tends to receive higher levels of engagement than neutral or policy-focused messages (Bobba, 2019;Engesser et al., 2017). Engesser et al. (2017) mentioned that populist messages are often characterized by conflict-driven narratives that create “the people” against “the elite,” tend to attract more likes, shares, and comments. This engagement not only extends the reach of populist content but also reinforces the power of simplified, emotional appeals within digital platforms (Bos and Brants, 2014; Blassnig et al., 2019). One significant factor behind the high engagement of populist messages is their ability to evoke strong emotions (Hameleers et al., 2017). Stieglitz and Dang-Xuan (2013) posits that populist rhetoric commonly employs language that instigate anger, fear, or a sense of injustice. In response, audiences eager to react, often through sharing or commenting (Stieglitz and Dang-Xuan, 2013). Studies show that social media algorithms prioritize con- tent that generates engagement and creating a feedback loop where high-response posts are often populist (Cinelli et al., 2021). This dynamic has been shown in research by de Vreese et al. (2018). He argued that platforms like Facebook encourage emotionally charged posts and enhancing the visibility of populist messages. Another reason populist messages resonate is their narrative simplicity (Jagers and Wal- grave, 2007). By presenting issues in clear “us versus them” terms, populist rhetoric mini- mizes complexity as well as making it highly shareable and accessible to a broad audience (Krämer, 2017). Simplified messaging allows users to quickly grasp the content’s core mes- sage and encourage immediate responses and sharing behaviors (Stieglitz and Dang-Xuan, 2013). Bobba and McDonnell (2016) demonstrated that such messaging is particularly ef- fective in election context. They added that, simplified narratives are contrast with the policy-heavy posts by mainstream politicians so that they struggle fighting their opponent. Researcher found that populist messaging are outperforming non-populist content in en- gagement. For instance, during the 2016 U.S. presidential election Blassnig et al. (2019) examined social media activity. They found that posts populist themes consistently higher than others in terms of user interaction metrics like likes and shares. Similarly, Engesser et al. (2017) analyzed social media posts from European politicians. They noted that posts containing populist elements consistently achieved higher engagement than non-populist mes- sages. This finding aligns with findings by Bos and Brants (2014). They found that Dutch political messages with populist themes were shared more widely when they targeted per- ceived “elites”. Furthermore, scholars highlight the role of algorithms in producing the popularity of populist messages. Facebook prioritize content that ignite engagement, often placing posts 14 with strong emotional appeal at the top of users’ feeds (Cinelli et al., 2021). Underscore this point, Stieglitz and Dang-Xuan (2013) showed that posts that evoke anger or outrage are more likely to be shared. They added, this creates a self-reinforcing system where populist content not only reaches more people but also gains credibility through widespread interaction. In summary, these litterateurs suggest that populist messages typically get higher en- gagement than non-populist content on social media. This phenomenon is driven by several factors: the emotionally evocative nature of populist rhetoric (Engesser et al., 2017; Stieglitz and Dang-Xuan, 2013), the simplified narratives that make such messages easy to share (Krämer, 2017; Bos and Brants, 2014), and the engagement-focused algorithms that pri- oritize high-response content (Cinelli et al., 2021). These elements combine to create an environment where populist messaging not only thrives but often outperforms more conven- tional political communication. 2.7 Engagement Dynamics of Government vs. Opposition Leaders Studies indicate that government leaders hold symbolic power that can attract substantial attention and interaction on social media platforms (McGregor et al., 2017). This engage- ment reflects the trust and interest to those in power and it facilitate government leaders (Lalancette and Raynauld, 2018). Research suggests that social media posts from government officials benefit. Government leaders often represent stability and influence (Larsson and Moe, 2014). It resonates with followers and drive engagement (Lalancette and Raynauld, 2018). In an analysis of social media interactions with heads of state, Larsson and Ihlen (2015) found that government political actors frequently received more likes, shares, and comments than opposition political actor. This finding aligns with studies on the perceived authority of government political actors , which highlights how their official capacity can amplify the public’s interest in their communications (Kalsnes, 2016). Further reinforcing this trend is the unique access that government leaders have to pol- icy announcements, national events, and insider perspectives (D’heer and Verdegem, 2014; Parmelee and Bichard, 2011). By doing this they can draw public interest and engagement (Parmelee and Bichard, 2011). Social media users often turn to government profiles for up- dates on policies that affect their lives directly (Bertot et al., 2012). This is leading to a natural increase in engagement levels for government accounts. By comparison, opposition leaders, although often active and vocal on social media but lack the same level of insider authority and may not attract as much attention (G. S. Enli and Skogerbø, 2013). Contrasting the engagement dynamics between government and opposition leaders reveals how power dynamics influence social media engagement. Lalancette and Raynauld (2018) noted that opposition leaders use populist tactics or critique government actions to mobilize supporters but these messages do not always carry the same weight as official statements from sitting leaders. This discrepancy in engagement may also create perception that government leaders have direct influence over policy and decision-making (Lee and VanDyke, 2015), whereas opposition leaders’ influence is often seen as more limited (Kriesi, 2014). In summary, the literature suggests that government leaders generally experience higher engagement on social media than opposition leaders. This engagement pattern highlights 15 how the power and position of political actors shape their social media interactions. 2.8 Research Gap While there is a good amount of research on how populist communication shapes public opinion and democratic engagement on social media ( Bos and Brants, 2014; Engesser et al., 2017), we still know surprisingly little about how different platforms like Facebook and Twitter affect the reach and impact of these messages. Most studies look at general patterns, but they do not explore deep into how specific types of populist rhetoric encourage citizens to engage, especially depending on whether the message comes from government leaders or opposition figures (Cinelli et al., 2021; Stieglitz and Dang-Xuan, 2013). This study seeks to address that gap by focusing on that populist messaging plays out across different platforms and political roles. In doing so, it is assuming to provide a clearer picture of how social media might be influencing civic participation in today’s digital democracy. 2.9 Hypothesis Based on the integration of theoretical frameworks Populist communication, Social Identity Theory (SIT), and the Civic Voluntarism Model (CVM) and informed by findings from previous studies, the following hypotheses are proposed: Drawing on Social Identity Theory (Tajfel and Turner, 1979) which explains how indi- viduals identify with groups and attracted to populist messaging that resonates with “the people” against “the elite” and on research by Engesser et al. (2017) and Cinelli et al. (2021) regarding platform dynamics, the first hypothesis states: H1: Facebook will be the most commonly used platform for populist messages by political actors. The features of Facebook align with SIT by nurturing strong group identities and commu- nity building. Then it becomes a favored platform for engaging users with populist messages. On the basis of Civic Voluntarism Model (Verba et al., 1995) which highlights the role of engagement resources such as time and digital skills, and constructing on studies by Bossetta (2018) and Kalsnes (2019), the second hypothesis suggests: H2: User engagement for populist messages is higher on Facebook than on Twitter. Facebook’s emphasis on visuals and longer post formats aligns with CVM. It permits users with different levels of digital skills and resources to engage more deeply with populist content than they would on Twitter. Based on positions opposition political actors as more likely to employ populist rhetoric to challenge the government which is supported by findings from Pauwels (2011) and Bonikowski and Gidron (2016), the third hypothesis proposes: H3: Political actors in opposition will use populist messages more frequently than those in government. Opposition leaders use populist messages to mobilize people. Supported by Social Identity Theory and findings from Engesser et al. (2017) and Blassnig et al. (2019), which suggest that divisive, emotionally charged messages enhance group solidarity and interaction, the fourth hypothesis is: 16 H4: Populist messages will receive higher engagement (likes, shares, comments) than non-populist messages on social media. Populist messages tap into the in-group vs. out-group dynamics of SIT, encouraging individuals to engage more with content that resonates with their identity. Finally, the Civic Voluntarism Model provide insights into how government political actors may experience higher engagement. Studies by Lalancette and Raynauld (2018) and Larsson and Moe (2014) indicate higher engagement for government leaders due to their influence, lead to the fifth hypothesis: H5: The social media activity of government leaders will result in higher levels of user engagement compared to the activity of opposition leaders. The CVM suggests that government leaders’ resources (e.g., access to policy announce- ments) and influence contribute to greater engagement, even if they use less populist language than opposition leaders. In the next chapter research methodology will be discussed to investigate this hypothesis. After getting the results from applying methods it can be possible to answer those research questions previously mentioned. 17 Chapter 3 Research Method and Materials 3.1 Research Approach In this study, a quantitative research approach will be used to explore how populist campaign messages influence citizen engagement on social media. This approach allows us to gather statistical data on how often political actors use populist messages in their social media cam- paigns and to assess how people interact with these posts. By focusing on statistical analysis, we aim to provide clear evidence of the relationship between populist communication and user engagement on social media platforms. (Creswell, 2014). Bryman (2016) mentioned that quantitative research is rooted in a positivist view of knowledge. That means the objective truths can be discovered through systematic mea- surement and analysis. Positivism is underpinned by an objectivist ontological perspective, positing that empirical material is tangible and factual. This study will follow a deductive approach, starting with hypotheses derived from existing theories and then testing these hy- potheses through empirical data (Bryman, 2016). The hypotheses are informed by Populism, Social Identity Theory, and the Civil Voluntarism Model. The study will conduct a quantitative content analysis of social media posts from political actors in the United States and the United Kingdom. Specifically, the analysis will focus on the Facebook and Twitter posts of Donald Trump and Joe Biden from the US (2020 United States presidential election), and Nigel Farage and Boris Johnson from the UK (2019 United Kingdom general election), during the period leading up to the elections. This approach allows for the systematic coding and quantification of textual data, enabling the identification of patterns and trends in the use of populist messages. By employing this research approach, the study aims to provide empirical evidence on the prevalence and impact of populist messages in political campaigns on social media, thereby contributing to our understanding of digital political communication. 3.2 Choice of Method Content analysis involves systematically coding and quantifying textual data to identify pat- terns and trends. This method is particularly suitable for analyzing social media content due to its ability to handle large volumes of data and provide quantifiable results (Krippendorff, 2018). Additionally, content analysis allows researchers to objectively categorize and inter- 18 pret communication content, making it an effective tool for examining political discourse (Neuendorf, 2017). The coding scheme will categorize social media posts as either populist or non-populist based on predefined criteria established in the literature. Engagement metrics such as likes, shares, and comments will be recorded to measure user engagement with these posts. Quanti- tative content analysis is well-suited for this type of research as it facilitates the identification of patterns and trends across different social media platforms and political actors (Riffe et al., 2019). Using quantitative content analysis in this study has several advantages. First, it provides a systematic and replicable means of analyzing communication content, which enhances the reliability and validity of the findings (Weber, 1990). Second, it allows for the examination of large datasets, which is essential for understanding the dynamics of social media interactions in political campaigns (Bryman, 2016). Third, quantitative content analysis is flexible and can be adapted to various research contexts, making it a versatile method for studying digital communication (Hsieh and Shannon, 2005). The quantitative approach enables the statistical testing of the hypotheses which are formed in the previous chapter. 3.3 Context: Two Nations Divided by a Common Language The famous playwright George Bernard Shaw humorously said that, England and America are two countries separated by a common language (Milroy, 2000) to describe the similari- ties and differences between United Kingdom and United States. These two countries have a long history of fight and cooperation and most importantly, they are key player of in- ternational politics. Recently, as previously mentioned, populism has an influence in their national politics and policy making. Brexit in United Kingdom and Capitol Hill Attack in United States are the significant event that can be mentioned as an example of populism. According to Piazza (2024), populism is responsible for political violence happened in United States recent days. Similar results found by another researcher for United Kingdom (Pater- son et al., 2023). Though these two countries are from different continent and their election system are different, for both cases elections signify democracy but it is declining (Behr, 2024). Analyzing the the populist communication strategies of U.S. and U.K. political lead- ers can shed light on how cultural and systemic factors shape the use and adaptation of these techniques. The U.S. political system, with its strong focus on presidential power and a two-party structure, may foster different rhetorical approaches compared to the U.K.’s parliamentary system, where party leadership and coalition-building are essential. Under- standing these nuances helps scholars, policymakers, and the public better comprehend how populist communication functions in different democratic contexts and the potential risks it poses to the resilience of democratic systems. Furthermore, exploring the populist commu- nication strategies of political leaders from the U.S. and U.K. on social media is essential for understanding the modern political landscape. It offers insight into the relationship between technology, rhetoric, and democracy, helping us stay alert to both the opportunities and challenges that come with this new era of political communication. 19 3.4 Materials 3.4.1 Sampling The social media accounts of the politicians are chosen according to purposive sampling in order to get two politicians from both United States and United Kingdom. A purposive sampling is basically a non-probability sampling method where participants are selected based on specific characteristics or qualities that align with the research objectives (Etikan et al., 2016). The two politicians taken from the US are Donald Trump and Joe Biden. They contested in the 2020 US Presidential Election. Trump was in power, and Joe Biden was in the opposition. Similarly, in the 2019 General Election, Boris Johnson was in power, and Nigel Farage was in the opposition. In line with the research objective, Facebook posts and tweets have been collected from their Facebook and Twitter official accounts. Twitter rebranded as X (Collins, 2023) but in this research "Twitter" is used. As Donald Trump’s Twitter account has been suspended from Twitter, so that those data are collected from The American Presidency Project by University of California, Santa Barbara (Project, 2024) Table 3.1: Official Facebook and Twitter Accounts of Political Actors Name Facebook Twitter Nigel Farage Nigel Farage @Nigel_Farage Boris Johnson Boris Johnson @BorisJohnson Joe Biden Joe Biden @JoeBiden Donald Trump Donald Trump @realDonaldTrump The hottest period of pre-election activity on social media generally occurs during the final weeks leading up to Election Day. Specifically, politicians are most active from weeks 6 weeks before an election. During this period, known as the "home stretch," candidates ramp up their efforts to engage with voters, share their platforms, respond to opponents, and mobilize supporters. This intense activity includes heightened advertising, frequent posts, and live interactions across various social media platforms. Research indicates that the volume and intensity of social media activity by politicians significantly increase during these critical weeks as they seek to maximize voter turnout and solidify support (J. Smith, 2020). So, in this study 6 week pre election day has been counted. Additionally, it is decided to make artificial weeks for the compile the data. For instance, if the study spans the total period can be divided into several artificial weeks. This method allows for consistent and equal sampling periods, ensuring that content is analyzed uniformly over the study duration (Hester and Dougall, 2007). By using artificial weeks, researchers can capture temporal patterns and trends in social media activity or media coverage more effectively (Hester and Dougall, 2007). This approach also facilitates comparisons across different periods within the research timeline, enhancing the robustness and reliability of the findings (Trochim, 2020). The days are selected from each alternative weeks. The data collection period spans six weeks leading up to both the 2020 United States Presidential Election and the 2019 United Kingdom General Election. For the UK General Election, data collection dates are set as follows: 1st November (Friday), 9th November (Saturday), 17th November (Sunday), 25th November (Monday), 3rd December (Tuesday), 20 and 11th December (Wednesday), with the election taking place on 12th December. Sim- ilarly, for the US Presidential Election, the dates selected are 22nd September (Tuesday), 30th September (Wednesday), 8th October (Thursday), 16th October (Friday), 24th Oc- tober (Saturday), and 2nd November (Sunday), preceding the election on 5th November. Throughout this period, a total of 918 tweets and Facebook posts from four politicians were collected for analysis. 3.4.2 Variables There are 15 variables in total. The first three items concerned formalities such as the Political leader’s name, Identification number, date of publishing and which social media’s post it is (either Facebook or Twitter. The second part of the coding scheme is about the engagement variable. Here Share, Comment and Like are listed as variable. The share and comment function on Twitter is called a retweet and reply respectively. Users can like a tweet by clicking the heart icon. But these terms are referred as Share Comment and Like in this thesis. The third part of the coding scheme considered what type of populist message e.g. anti- elitism, people-centrism and restoring sovereignty. These variables are also segmented. For, anti-elitism, discrediting the elite, blaming the elite and detaching the elite from the people are the variables. Similarly, people centrism is also segmented into four variables which are stressing the people’s virtues, praising the people’s achievements and stating a monolithic people and demonstrating closeness to the people. Furthermore, restoring sovereignty is also divided into two variable, demanding popular sovereignty and denying elite sovereignty. These are the key variable which are defined from operationalization of populist communi- cation strategies by Ernst et al. (2017). Table 3.2: Conceptualization and Operationalization of Populist Communication Strategies Key Variable Underlying Ideology Categories Discrediting the elite Elites are corrupt. Elites are accused of being malevolent, criminal, lazy, stupid, extremist, racist, un- democratic, etc. They are called names and denied morality, charisma, credibility, intelli- gence, competence, consistency, etc. Continued on next page 21 Key Variable Underlying Ideology Categories Blaming the elite Elites are harmful. Elites are described as a threat or burden, responsible for nega- tive developments or situations, or as having committed a mis- take or crime. They are not con- sidered a source of enrichment or responsible for positive develop- ments or situations. Detaching the elite Elites do not represent the Elites are described as not be- from the people people. longing to, being close to, know- ing, speaking for, or caring about the people, nor perform- ing everyday actions. Stressing the people’s The people are virtuous. The people are endowed with virtues morality, charisma, credibility, intelligence, competence, consis- tency, etc., and exempt from be- ing malevolent, criminal, lazy, stupid, extremist, racist, un- democratic, etc. Praising the people’s The people are beneficial. The people are described as an achievements enrichment or responsible for positive developments or situa- tions, not as a threat, burden, or responsible for negative develop- ments, nor as having committed mistakes or crimes. Stating a monolithic The people are homoge- People are described as shar- people neous. ing common feelings, desires, or opinions. Demonstrating close- The populist represents the The speaker describes them- ness to the people people. selves as belonging to, being close to, knowing, speaking for, caring for, agreeing with, or per- forming everyday actions for the people, claiming to represent or embody them. Continued on next page 22 Key Variable Underlying Ideology Categories Demanding popular The people are the ultimate The speaker argues for general sovereignty sovereign. institutional reforms to grant the people more power (e.g., through direct-democratic ele- ments or increased political par- ticipation) or for empowering the people on specific issues (e.g., elections, immigration, se- curity). Denying elite The elites deprive the peo- The speaker argues for reducing sovereignty ple of their sovereignty. elite power in specific contexts (e.g., elections, immigration, se- curity). In summary we have three different kind of variable. There are mainly nine key variables, three engagement variable and three other variable. From the identification, it can be possible to make new variable to separate opposition and government as well as the post is tweet or not. From the nine key variable populist score will be formed for measurement. It will described in later section. Depending on the social media posts of each of the politicians, I have categorized the nine variables as 1 or 0 which I have mentioned this in the codebook. 1 means here if the posts suggest, for example, Praising the people’s achievements, then I have scored it 1 or else 0. Then, I summed the score of each of the posts for each of the 9 variables and wrote the populist score. The populist scores ranges from 0 to 9, 0 is base value and in my case the highest populist score I got is 6. I have categorized Facebook as 1 and Twitter as 0. For political affiliation, Opposition is categorized as 1, and Government as 2. Here, Twitter is the reference category for social media platform and Government is the reference category for political position. Table 3.3: Descriptive Statistics Variable Obs Mean Std. dev. Min Max Share 918 9,281.394 19,763.9 1 318,027 Like 918 60,239.7 128,088.6 0 1,890,946 Comment 728 6,059.686 12,808.62 33 139,400 From the table 3.3 we can see the number of observations, their mean, standard deviation (sd), and the maximum, minimum number for 12 variables. Here, we can see that on average each content were shared around 9281 times with a sd 19,763.9 which is quite spread out indicating that there might be some posts which was shared less and some posts were shared more. For ’Like’ we can see that on average every content got approximately 60,240 likes and also in this case we can see much variability for 23 Variable Obs %1 Discrediting the elite 918 20.74% Blaming the elite 918 22.98% Detaching the elite from the people 918 14.92% Stressing the people’s virtues 918 8.50% Praising the people’s achievements 918 13.51% Stating a monolithic people 918 19.47% Demonstrating closeness to the people 918 13.74% Demanding popular sovereignty 918 10.13% Denying elite sovereignty 918 5.45% (1) Note: Shares of post containing populist dimension in percent the data set. For the ’Comment’ we can see that there are some missing data. Here, we can see that per content there was approximately 6,060 comments with much variability in the data which can be seen from the standard deviation. We have previously mentioned that the variables Discrediting the elite, Blaming the elite, Detaching the elite from the people, Stressing the people’s virtues, Praising the people’s achievements, Stating a monolithic people, Demonstrating closeness to the people, Demand- ing popular sovereignty, Denying elite sovereignty are binary variables. For the variable ’Discrediting the elite’ we see that for 20.74% of the data contains this behavior and the sd expresses that although most of the content do not contain this behavior but still there are significant number of contents which shows this. We can also that around 23% of the content has the behavior ’Blaming the elite’. The sd for this variable also shows that there are significant number of contents which has this behavior although not maximum contents. Around 15% of the contents shows it has the behavior ’Detaching the elite from the people’ and the sd shows that there are not many posts which contains this behavior. Around 8.5% of contents show that it has the element ’Stressing the people’s virtues’ which means that most content do not poses this behavior. Approximately 13.5% of the contents have ’Prais- ing the people’s achievements’. The sd shows that it is not very common in the content. Also, approximately 19.5% of the content has ’Stating a monolithic people’ behavior and the sd shows that the contents contain a moderate level of this behavior. Around 14% of the contents shows ’Demonstrating closeness to the people’ and sd shows there is a moderate level of variability. ’Demanding popular sovereignty’ is present around 10% of the contents. The sd shows that it is less common in the contents. Also ’Denying elite sovereignty’ is not common in the contents and only 5.5% of the contents contains this behavior. 3.4.3 Coding Scheme and Procedure Coding Scheme The coding process is based on Neuendorf (2017) recommendations for code training and codebook revision. The codebook provided detailed instructions for the coder and was revised 24 continuously throughout the code training period to ensure clarity for all coding situations. Afterward, a pilot coding session was conducted where I coded the same units twice to verify that the instructions were detailed enough to prevent discrepancies, ensuring the codebook’s reliability and consistency. The final coding was performed using STATA. For the detailed codebook, see Appendix B. 3.5 Reliability, Validity and Limitation In quantitative content analyses conducted manually, reliability can be interpreted as inter- coder reliability or intra-coder reliability. Intercoder reliability refers to the uniformity of coding and is determined by evaluating the "level of agreement among two or more coders” (Neuendorf, 2017). The researcher chose to code 92 post in the interval of 15 days, which is approximately 10 % of the actual data. The simple agreement was then calculated as percent agreement (or "crude agreem(ent") using the following formula: ) Number of Agreements Percent of Agreement = × 100 Total Number of Coding Decisions We have calculated the percentage of agreement for the variables Discrediting the elite, Blaming the elite, Detaching the elite from the people, Stressing the people’s virtues, Prais- ing the people’s achievements, Stating a monolithic people, Demonstrating closeness to the people, Demanding popular sovereignty, Denying elite sovereignty according to the Holsti’s method. The Percentage of Agreement shows high percent of agreement which indicates the inter-rater reliability. To see the numbers please go to the Appendix C. A second reliability test is done which is called the Cohen’s Kappa κ which accounts for the agreement due to chance. The Cohen’s Kappa ranges from 0, which says agreement by chance to 1, perfect agreement. If the value of the coefficient is less than 0 then it indicates that the agreement is less than the chance. I have calculated this coefficient for each of our nine variables and I have found that apart from the variable ’Demanding popular sovereignty’ and ’Denying elite sovereignty’ which has a coefficient around 0.55 the other variables shows a significant agreement. The two variables shows some limitation and we will discuss this in our analysis. External validity relates to the extent to which the results can be applied to other set- tings. This concept, also known as generalizability, can be evaluated by looking at how representative the sample is (Neuendorf, 2017). I argue that the sample social media post used in this study is representative of the entire population of social media posts by the specific political leaders within the analyzed period due to the use of a non-probability sam- pling method and the relatively large sample size. Therefore, the findings can be generalized to all articles published in those social media during that time frame, but they cannot be generalized beyond this context. According to Neuendorf (2017), a sample size of 384 is needed for a 95 percent confidence level with a sampling error of +/- 5 percent. Increasing the sample size to 1,087 reduces the sampling error to +/- 3 percent. In this study, the sample size is 918, which places the sampling error between +/- 3 to 5 percent. This means we can be 95 percent confident that the results of this content analysis can be generalized to the entire population, with a margin of error of 3 to 5 percent. 25 Twitter has banned the account of Donald Trump on January 2021 (CNN, 2021), so the data collected from The American Presidency Project by University of California, Santa Barbara (Project, 2024). But the limitation of that archive is they collected only share and like but comment is missing. So, for hypothesis testing only like and share will be selected as engagement variable. 3.6 Data Analysis The data analysis was done using STATA version 18.0. This section will outline the statistical techniques used for analyzing the descriptive data and testing the hypotheses. 3.7 Ethical Considerations All data used in this study was sourced from publicly accessible information from accounts on Twitter (X) and Facebook. The researcher took care to follow all applicable guidelines, specifically the Developer Policy and Terms of Service, ensuring compliance as of the time of this research. This approach meant that any content with privacy settings or restrictions was automatically excluded from our dataset. By only using publicly available data, this research made sure that no private or sensitive user information was included in our analysis. 26 Chapter 4 Results In this chapter, we will be discussing the five hypothesis that I have proposed. I am doing the regression analysis to understand the relation between different variables. As part of the exploratory data analysis (EDA), I have included some visualization to understand patterns among different variables. 4.1 Descriptive and Patterns Figure 4.1: User engagement over populist score by social media platforms In this figure, I have considered the mean user engagement over populist score for different social media platforms and political position and the standard error. The black vertical lines shows the standard error for different categories. We can see that in Twitter the average user engagement is higher especially for the opposition actors with the increment of the populist score. For Facebook, we see that government actors receive higher user engagement, especially for the populist score 0 to 2. We can also see that the error margin is lower for post in Facebook by government actors, which means that there are more consistency in the 27 engagement for different populist scores. For the opposition’s post on Facebook there is less variability in the data set which we only see that for the populist score 2 and 3 . For Twitter, we can see that on average the opposition receives higher engagement than the government actors with the increment of the populist score. For the populist score from 2 to 6 we can see the higher engagement in Twitter for the posts of opposition actors. We also notice that there is a much higher variability in the data set for the populist score 5. For the government actors we do not notice much variability in the data set as the error margin is lower. For the populist score 6, we need more data from which we can give a concrete interpretation. The analysis from this graph suggests that average user engagement in Twitter is higher for the opposition actors with the increment of the populist score and in Facebook the government actors receive higher user engagement on average. We will delve more into it when doing the regression analysis. Figure 4.2: User engagement by populist score in Facebook The figures 4.2 and 4.3 shows the mean user engagement in different social media plat- forms for the populist score. From the figure 4.2 we can see that on average the user engagement decreases with the increment of populist score. For Twitter, we can see the user engagement increases with the increment of populist score, though for the populist score 6, this trend is not maintained in 4.3. Overall, we can see that user engagement is higher in Twitter than in Facebook. I have also tried to plot the distribution of populist score by the four politicians and the social media platform (figure 4.4). The box plot for Boris Johnson has low range of populist score with a lower median in Twitter. For Facebook, the range of populist score goes up to 2 but with a low median. This tells us that Boris Johnson uses less populist messages in both the platforms. Donald Trump has the wider range of populist score for Facebook and the median is also high which shows that the Donald Trump has the tendency to use more populist messages on Facebook compared to Twitter. Joe Biden has a low range of populist score, with low median for the both the platforms which indicates that Joe Biden has a tendency to use less populist messages on both the platforms. For Nigel Farage we 28 Figure 4.3: User engagement by populist score in Twitter Figure 4.4: Distribution of populist score by politicians and social media platform can see that he has a wide range of populist messages for both the platforms. The median is higher for Twitter which indicates that Nigel Farage has a tendency to use more populist messages on Twitter. Furthermore, I have plotted the average user engagement for the posts of opposition and government actors over populist score. The different colors represent the populist scores from 0 to 6. The figure 4.5 shows that with the increment of populist score, government actors receive higher user engagement on average than the opposition actors. With these visualizations for the exploratory data analysis, now we will look into the regression analysis for the proposed hypothesis. 29 Figure 4.5: Mean user engagement for the posts of government and opposition 4.2 Hypothesis 1 To test H1 which stated Facebook will be the most commonly used platform for populist messages for political actors. I have chosen social media platform as the independent variable, and as the dependent variable, I have chosen the populist score. The type of political position meaning opposition or the government in power, is considered as control variable. To analyze the hypothesis I have done simple regression analysis 1 and included a table with the beta values for the independent and control variables. From the table 4.1 we can see that the social media platform Facebook (vs. Twitter) has a positive coefficient of 0.151 which says that Facebook has 0.151 times higher populist message than Twitter, with a p-value of 0.070 which is not significant. The coefficient for Opposition actors is 0.158 which shows that the opposition actors use on average 0.158 unit more populist messages than the government actors. This has a p-value of 0.058 which is not significant at the 5% level. The intercept is positive with a p < 0.001 which suggests that even without accounting for social media platform and political position, there will be always a level of populist messaging. I have also found that the F-statistics has the value 3.51 with a p-value of 0.03 which is statistically significant at the 5% level. The adjusted R2 value is 0.0054 which is very low. It says that though choice of platform and political position has an effect on the populist score but overall the model does not capture much variability. 1The regression model can be written as: Populist Score = β0 + β1 ∗ Social media platform + β2 ∗ Political position+ ϵ 30 (Model H1) Predictors β (SE)1 Intercept 0.786∗∗∗ (0.070) Social media platform: Facebook 0.151 (0.083) Political position: Opposition 0.158 (0.083) Observations 918 Adjusted R2 0.0054 (1) Standard errors (SE) in parentheses ∗ p < 0.05, ∗∗ p < 0.01, ∗∗∗ p < 0.001 Table 4.1: Regression of Populist score for social media choice Overall, we can see that Facebook might not be the most used platform for populist messages. With this analysis, we have to reject the hypothesis. 4.3 Hypothesis 2 To test H2 which stated, user engagement for populist messages is higher on Facebook than on Twitter, we have chosen user engagement as the dependent variable; here we have con- sidered like and share for the user engagement variable, social media platform (Facebook vs. Twitter) as the independent variable, and populist Score and political position (Opposition vs Government) as the control variable. Since the dependent variable is a count variable we are using Negative Binomial regression (NBR). We have considered both the Poisson regression and Negative Binomial regression, since our data shows overdispersion we have used NBR. We can also see from the likelihood ratio test that negative binomial regression is suitable for this hypothesis. The regression table shows that the Wald chi-square test is statistically significant. From the table 4.2 the social media platform: Facebook has a negative coefficient with a significant p-value (p < 0.001). This shows that on average Facebook has 0.629 unit less user engagement than Twitter. The political position: Opposition has a negative coefficient with a p-value of 0.001 which is significant. It shows that opposition actors on average have 0.460 unit less user engagement in their social media posts. The control variable populist score has a positive coefficient with p = 0.022, it says that the more populist a message is, it gets more user engagement. 31 (Model H2) Predictors β (SE)1 Intercept 11.501∗∗∗ (0.102) Social media platform: Facebook -0.629∗∗∗ (0.133) Political position: Opposition -0.460∗∗∗ (0.134) Populist Score 0.114∗∗ (0.050) Dispersion coefficient 0.718∗∗∗ (0.038) Observations 918 Pseudo R2 0.0027 (1) Standard errors (SE) in parentheses ∗ p < 0.05, ∗∗ p < 0.01, ∗∗∗ p < 0.001 Table 4.2: Regression of User Engagement on social media platform 32 The intercept is 11.501 with a p < 0.001 which is statistically significant. Overall we see that Facebook gets lower user engagement for populist messages than twitter and we have to reject the hypothesis. 4.4 Hypothesis 3 To test H3 which stated, political actors in opposition will use populist messages more fre- quently than those in governance, we set populist Score is the dependent variable, political position (Opposition vs. Government) is the independent variable, and social media plat- form(Facebook vs. Twitter) is the control variable. (Model H3) Predictors β (SE)1 Intercept 0.787∗ (0.070) Political position: Opposition 0.158 (0.083) Social media platform: Facebook 0.151 (0.083) Observations 918 Adjusted R2 0.0054 (1) Standard errors (SE) in parentheses ∗ p < 0.05, ∗∗ p < 0.01, ∗∗∗ p < 0.001 Table 4.3: Regression of Populist score for Political Position We have used a simple regression analysis here. The table 4.3 shows that the coefficient for opposition is positive and has a p-value of 0.058 which is not statistically significant. It means that the opposition actors might be slightly more populist messages than the government actors but this result is not statistically significant. Also, the coefficient for Facebook is positive and it has a p-value of 0.070 which is not significant. Though it says that we see more populist messages in Facebook than Twitter but this result is not significant. The intercept is positive and a p value of p < 0.001, which is statistically significant. The analysis also shows that the F statistics is significant. But the R2 is very low which suggests that the model does not capture the overall variability. Overall, we can say that though the opposition actors use slightly more populist messages than the government this result is not significant at the 5% level. We reject the hypothesis based on this analysis. 33 4.5 Hypothesis 4 To test H4 which stated populist message will receive higher engagement than non-populist message in social media, user engagement is the dependent variable, populist Score is the independent variable, and political position(Opposition vs Government), Social media plat- form (Facebook vs. Twitter) are the control variable. Since the user engagement is a count variable we will use the negative binomial regression for this hypothesis as we did for hypothesis H2. (Model H4) Predictors β (SE)1 Intercept 11.501∗∗∗ (0.092) Populist Score 0.114∗∗ (0.038) Social media platform: Facebook -0.629∗∗∗ (0.097) Political position: Opposition -0.460∗∗∗ (0.097) Dispersion coefficient 0.718∗∗∗ (0.038) Observations 918 Pseudo R2 0.0027 (1) Standard errors (SE) in parentheses ∗ p < 0.05, ∗∗ p < 0.01, ∗∗∗ p < 0.001 Table 4.4: Regression of User Engagement for Populist Score Here we can say that the Likelihood ratio chi square statistics is significant. The table 4.4 shows that the coefficient for populist score is positive and has a p-value of 0.003 which is statistically significant. It tells us that the more populist a message is the more user engagement it can get. The coefficient for Facebook is negative with a p-value 0.001 which is significant. This means that the user engagement on average is 0.629 unit less in Facebook than Twitter. Moreover, we have a negative coefficient for the opposition actors with a p-value of p < 0.001 which is statistically significant. This shows that the opposition actors receive 0.460 unit less user engagement in social media holding all the other variables constant. 34 Overall, our regression analysis shows that populist messages receive higher engagement in social media. We accept the hypothesis. 4.6 Hypothesis 5 To test H5 which stated the social media activity of government leaders will result in a higher level of user engagement compared to the activity of opposition leaders we select user engagement as the dependent variable. As independent variable we have considered political Position (Opposition vs Government), and the control variable is social media (Facebook vs Twitter) We are using Negative Binomial regression for this hypothesis. (Model H5) Predictors β (SE)1 Intercept 11.607∗∗∗ (0.087) Political position: Opposition -0.480∗∗∗ (0.097) Social media platform: Facebook -0.585∗∗∗ (0.097) Dispersion coefficient 0.725∗∗∗ (0.038) Observations 918 Pseudo R2 0.0022 (1) Standard errors (SE) in parentheses ∗ p < 0.05, ∗∗ p < 0.01, ∗∗∗ p < 0.001 Table 4.5: Regression of User Engagement for Political Position We can see from the table 4.5, coefficient for Opposition is negative, with a p-value of p < 0.001 which is statistically significant. It shows that the opposition actors on average get 0.480 unit less engagement in their social media posts than the government actors. The coefficient for Facebook is also negative with a statistically significant p-value. This tells us Facebook posts on average get 0.585 unit less engagement than Twitter. From this analysis we can say that government actors receive higher engagement than the opposition actors and we accept the hypothesis. 35 Chapter 5 Discussion and Conclusion 5.1 Concluding Discussion This study addresses the rise of populist campaign communication on social media. Social media allows populist leaders to communicate directly with citizens and bypass traditional news channels. This shift raises important questions. With their open and fast paced nature social media platforms can amplify populist messages which often frame politics as struggle between "the people" and "the elite". The motivation for this research came from it. Examples like the Brexit vote in the UK and the Capitol attack in the US show the power of populist messages to create division and drive political action. These events highlight how populist messages on social media can shape political behavior and public opinion. This study tried to explore how populist messages attract citizen on social media and how they participate in it. This study focuses on the period before elections, when political messages are most in- tense. The main investigation is based on which social media platform, Facebook or Twitter, is most effective for populist messages in terms of engagement? How do the roles of political actors, whether in government or opposition, affect their use of populist messaging and the engagement it generates? To answer the research questions, this study uses theories that explain why people respond to populist messages and why they engage with them. Two key theories guided this study: Social Identity Theory and the Civic Voluntarism Model. Social Identity Theory helps explain why people feel drawn to populist messages. It suggests that people support messages that align with their social group or identity. The Civic Volun- tarism Model explains why people participate in political actions, focusing on the resources, engagement, and networks that encourage political involvement. The expectation was that combining these theories would reveal the factors that drives user-engagement with populist messages. Social Identity Theory would show the appeal of populist ideas to people’s sense of belonging. Meanwhile, the Civic Voluntarism Model would explain the practical reasons for people’s engagement. Together, these theories were expected to explain both the attraction to and participation in populist communication on social media. To answer research questions, the researcher thoroughly reviewed the previous work. One of the major finding by Bossetta (2018) and Cinelli et al. (2021) was Facebook’s algorithm tends to prioritize emotionally charged content, making it especially effective for amplifying 36 populist messages and fostering solidarity among users. So the first hypothesis was formed as Facebook will be the most commonly used platform for populist messages by political actors. While looking for the pattern, this study found that the on average the user engagement was higher in Twitter. After performing the regression analysis for the first hypothesis, this study rejected it, so it is clearly understandable that Facebook is not most commonly used platform for populist messages. The second hypothesis was about user engagement for populist messages. In the second hypothesis, it was assumed that user engagement for populist messages is higher on Facebook than on Twitter. The hypothesis was constructed on the previous work by Engesser et al. (2017) and Kalsnes (2019) but, it was also rejected due to lack of significance. According to the analysis this two hypothesis can answer the first research question. Twitter is the most effective platform for populist messages in terms of user engagement. The second research question focused on the role of political actors, specifically how their position—whether in government or opposition—affects their use of populist messaging. According to research by Mudde (2004) and Pauwels (2011), political actors in opposition are generally in a better position to articulate populist messages, as they often criticize the establishment and appeal directly to "the people". In contrast, government leaders tend to moderate their tone and focus on institutional stability and broad-based appeal (Moffitt and Tormey (2014); de Vreese et al. (2018)). Based on these assumptions, the hypothesis was formed that political actors in opposition would use populist messages more frequently than those in government. However, after testing this hypothesis, the study rejected it. Contrary to expectations, opposition political leaders did not use populist messages more frequently. While specific cases, such as Nigel Farage’s frequent use of populist rhetoric on Twitter, align with the pattern, the overall findings did not support the hypothesis. The fourth hypothesis posited that populist messages would receive higher engagement than non-populist messages, supported by the research from Engesser et al. (2017), Krämer (2014), and Stieglitz and Dang-Xuan (2013). These studies found that populist messages, with their simple, polarizing language and clear "us vs. them" narratives, resonate strongly with users, encouraging active participation through likes, comments, and shares. This hy- pothesis was accepted, confirming that populist messages indeed outperformed non-populist content in terms of user engagement. The final hypothesis proposed that the social media activity of government leaders would result in higher levels of user engagement compared to opposition leaders. This was based on prior research by Larsson and Moe (2014), Lalancette and Raynauld (2018), and Krämer (2014), which highlighted the authority and legitimacy associated with government lead- ers’ posts. This hypothesis was also accepted, indicating that government leaders not only generated higher engagement but were also more active in using populist messaging. This study answers the second research question by showing that government political actors were more frequent users of populist messages, populist content generated higher user engagement compared to non-populist content, and government leaders had more active and engaging social media presence than opposition leaders. In light of the theories applied, the findings of this study reveal key insights into how populist messages function on social media. Social Identity Theory (SIT) helps to explain why populist messages, which frame politics as a battle between “the people” and “the elite,” 37 resonate so strongly with audiences. Populist messages often appeal to people’s need for belonging and identity. They create a clear in-group (“the people”) and out-group (“the elite”), which makes it easy for users to identify with one side. This simplicity creates a basic psychological drive to belong and to protect one’s group from perceived threats. The high engagement with populist posts in this study which is measured by likes, shares, and comments likely reflects users reinforcing their connection to the in-group and supporting its values. In this way, SIT provides a strong foundation for understanding why users are drawn to populist content and why they engage with it. The Civic Voluntarism Model (CVM) also offers important insights into why people not only connect with populist messages but also actively engage with them. According to CVM, people participate more when they have the resources, psychological motivation, and social networks that make engagement possible. Social media platforms reduce the barriers to participation, making it easy for people to react and share without needing significant time or effort. The emotional simplicity of populist messages on these platforms allows people with various levels of digital skills to engage. This aligns with CVM’s focus on accessibility and motivation, as the low-cost, high-reward nature of social media engagement makes participation almost effortless. Additionally, social networks within these platforms amplify engagement, as users are often influenced by seeing friends or followers interact with similar content, which encourages them to join in. An interesting finding in this study was that Twitter, rather than Facebook, generated higher engagement for populist messages. This result challenges common assumptions that Facebook, with its multimedia features and community-oriented design, would better support engagement with populist content. Instead, Twitter’s fast-paced, real-time interaction model may have made populist messages more visible and immediate. Twitter’s brief, direct format aligns well with the straightforward, emotionally charged nature of populist rhetoric. This suggests that Twitter’s design may amplify the appeal of populist messages by facilitating quick and broad dissemination. While Facebook supports community-building, Twitter’s rapid interactions seem better suited for the immediate, reaction-driven engagement that populist messages generate. This finding highlights the role of platform design in shaping how political content reaches and resonates with users and suggesting that the structure of a social media platform can significantly influence political engagement. Overall, these findings demonstrate the powerful bond between social identity, accessi- ble participation, and platform design in fostering engagement with populist messages. SIT and CVM together provide a comprehensive lens through which to understand why populist communication is so effective on social media. The study’s insights into platform-specific engagement also emphasize the importance of considering how different social media envi- ronments can shape political dynamics in unique ways. The unique political environment and campaign dynamics surrounding the U.S. and U.K. elections could also explain why Twitter outperformed Facebook in this study. Twitter’s real- time, concise format may have resonated more with audiences during the fast-paced election periods, enabling quick dissemination of populist messages that needed immediate attention. This aligns with findings from Kalsnes (2019), who observed that Twitter’s emphasis on speed and brevity can be more effective for impactful, short-form political communication. Given the urgent nature of election campaigns, Twitter might have become the preferred platform for mobilizing immediate responses from supporters. 38 Individual politicians’ choices and communication styles may also account for these un- expected results. Certain leaders, particularly those accustomed to engaging their base with frequent updates, may prefer Twitter over Facebook. For instance, populist leaders often utilize Twitter for its potential to spark real-time debates, escalate discussions quickly, and directly address opponents or the public, which supports findings by Engesser et al. (2017) on platform-specific message strategies among populist actors. Another factor to consider is the type of engagement measured. While previous studies found Facebook effective in fostering deep interactions (e.g., comments and long shares), Twitter’s engagement metrics may better capture short, instant reactions like retweets. This can amplify messages more widely during time-sensitive events. Further more, it is also important to consider alternative explanations beyond the theories of Social Identity Theory (SIT) and the Civic Voluntarism Model (CVM). One possible factor is the role of social media algorithms. They are designed to prioritize content that elicits strong emotional reactions, regardless of whether it is inherently populist (Bakshy et al., 2015). Platforms like Facebook and Twitter use algorithms to promote posts that generate high levels of engagement. That is often include emotionally charged or divisive content. This means that populist messages may achieve greater visibility not solely because of their appeal to social identity or group dynamics rather algorithms amplify content likely to provoke responses. Thus, the high engagement observed may partly be an outcome of platform design rather than a unique quality of populist messages themselves. Recognizing the influence of algorithms helps to situate the findings within the broader digital media landscape. Another alternative explanation relates to general principles of content virality that ex- tend beyond populism. Research on viral content suggests that messages that are simple, emotionally resonant, and easy to understand are more likely to spread widely on social me- dia (Berger, 2013). Populist messages often embody these qualities like using straightforward language and framing issues in ways that elicit strong emotional responses. However, these characteristics are not exclusive to populism. Any content that follows these principles such as health campaigns, motivational posts, or trending challenges can also go viral. This sug- gests that the engagement levels seen in this study could partly reflect broader social media dynamics that favor emotionally engaging and easily shareable content, regardless of political ideology. Considering these factors emphasizes the need to distinguish between engagement driven by populist rhetoric and engagement driven by the general virality mechanisms that govern social media platforms (Berger and Milkman, 2012). 5.2 Strength and Limitation 5.2.1 Strengths of the Study This study makes a significant contribution by introducing a novel approach to blend three different theories which are Populist Communication, Social Identity Theory and Civic Vol- untarism Model. These theories can successfully explain citizen engagement on social media towards populist messages. Another novel term coined by this research is triangle of populism which are people, elite and political actors. The paper employs a quantitative content analysis. To employ this process successfully, 39 the researcher needed to go through a rigorous process of data collection from social media and to process it. The study checks the reliability and then validated it which enhances the credibility and generalization of the research. One strength of this research is its use of primary data. Collecting data directly from social media posts offers firsthand insights into the communication strategies of political actors. This approach allows for an accurate analysis of how populist messages are crafted and received. By focusing on the evolving role of social media, the paper addresses a timely topic to ongoing debates about populism and democracy in the age of digitalization. Furthermore, the clear and logical structure of the paper allows readers to follow the author’s arguments and understand the implications of the findings with ease. Last but not the least, this quantitative research present statistics and results in a way that reader can easily visualize and understand the facts and results. 5.2.2 Limitation of the Study First of all, this study focuses on two platforms so it does not capture what is going on with other platforms like Instagram or TikTok. Each social media platform has its own unique style and audience. As a result, a broader view could not be be achieved. Additionally, the data was collected six weeks before the election but researcher makes an artificial week for convenience. The research can be more impactful if the amount of data is more. Not only that, studying engagement year-round might reveal different patterns when politics is less intense. In this study, only like, comment and share has been taken as engagement metric. But, as some comments are missing from Donald Trump’s Twitter account, the researcher choose to stick to like and share. More engagement metric can portray the results more accurately. This study categorizes each variable as either 1 or 0, which can be limiting. Some mes- sages don’t fit neatly into one category or the other but still carry populist undertones. This approach may overlook subtleties in political messaging that are important for understanding how political actors communicate. In this research, author chose only politician from US and UK who are prominent. It is a limitation. The study may not fully represent how populist messages resonate with audiences in other regions or from different types of political figures. Other countries or political contexts, especially from global south, could reveal different trends in how populist messages engage people. 5.3 Future Research First of all this study mainly focus on Facebook and Twitter. These two platform were com- pared on the basis of which platform draws the most attention for populist communication. It helps to understand where these messages get the most attention and why one platform might be better suited for populist communication. But, there are other social media plat- forms which are popular, specially among young people. According to Pew Research Center (2021), TikTok and Instagram are used mostly by young generation compared to other social 40 media platforms. The same research could be conducted for those platforms and understand the difference. Secondly, the study examines how leaders use specific tactics in their messaging, such as emphasizing “the people” versus “the elite” and calling for a return of power to ordinary citi- zens. This thesis identifies three core dimensions of populist communication strategies: anti- elitism, people-centrism, and restoring sovereignty. However, other communication strategies and styles also exist that could deepen our understanding of populist messaging. The author hopes these additional avenues will be explored in future research. Thirdly, the thesis also explores the differences in engagement levels for populist messages based on whether the political actors is in government or opposition. In future, a study could track how engagement with populist messages changes overtime. Then it is possible to investigate the shifts of populist messages when opposition leaders transition into government roles or vice versa. It would reveal how populist messaging strategies and their effectiveness evolve on the basis of political power. This thesis focuses on the United States and United Kingdom and more specifically the period before election of these two countries. In future, it can be possible to do sim- ilar research for other countries context. Furthermore, comparing populist communication strategies in countries with different political systems (e.g., multiparty systems vs. two-party systems) could provide insights. Another possibility is to Investigating whether engagement with populist content fluctuates during different political cycles, such as election versus non-election periods. This could add depth to the understanding of populist engagement patterns. In this thesis, only three engagement metric (e.g., like, comment and share) are under consideration. But, there are other metric available for different platforms. Examining those emotional responses of audiences to populist messages reveal new avenue in future research. As here is used quantitative content analysis as research method, but in future possibly using sentiment analysis or survey methods may uncover how the tone of populist rhetoric (e.g., anger, solidarity) influences engagement levels. Additionally, future research could be possible by blending methods. That means, com- bining quantitative analysis with qualitative approaches like interviews or discourse analysis. That will capture the subtleties of how populist messages resonate with audiences of gov- ernment and opposition political actor. It can be also possible to do experimental studies which could explore how people react to simulated populist messages from political actors. It will be possible to pinpoint what drives engagement through this. Lastly, machine learning could add a predictive angle by identifying what aspects of a message are most likely to spark engagement for government versus opposition leaders. This is a more advanced technique for coder reliability or software-assisted coding to improve accuracy, particularly for larger datasets so that the findings might portray big picture. 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Sizing up twitter users [Pew Research Center]. https : //www.pewresearch.org/internet/2019/04/24/sizing-up-twitter-users/ 48 Yabanci, B. (2018). The akp after 15 years: Emergence of erdoganism in turkey. Third World Quarterly, 39 (9), 1812–1830. https://doi.org/10.1080/01436597.2018.1447371 49 Appendix A Literature Search Process The selection process for this literature review on populist communication on social media by political actors before an election involves several systematic steps. The review focuses on two main research questions. The first question examines the extent to which political actors engage in populist campaigns on social media before an election and identifies the most commonly used social media platform for these campaigns. The second question explores the level of engagement between political actors and citizens on social media , comparing the engagement levels of populist versus non-populist messages, and determining which platform, Facebook or Twitter, garners more user engagement. The search for relevant literature uses a comprehensive list of keywords, including ” Populism,” ”Populist Communication,” ”Social Media,” ”Populist Campaign,” ”Social Identity theory,” ”Civic VoluntarismModel,” ”Populism in Power,” and ”Populism in Opposition.” Different combinations of these keywords guide the search across Google Scholar, Scopus, and Gothenburg University Library. From these sources, a total of approximately 16,084, 15,466, and 18,985 papers respectively are identified. The criteria for including papers are strict; they must relate to the main themes and be peer-reviewed. Papers not meeting these criteria are excluded to ensure the review remains focused and of high quality. The screening process begins with reading titles and abstracts to identify relevant studies. Full-text reviews follow, focusing on the methodology and results sections to assess the quality and relevance of each paper. Of the vast pool of identified papers, 21 research papers are selected and used in this review. Thematic analysis organizes these selected papers. This approach ensures a comprehensive and current overview of the field. 50 Appendix B Codebook Table B.1: Codebook for Variables Dimension Variable Response Alter- Coding Instruction native Format V1. Politician 1 = Nigel Farage What is the political leader’s Identification name? 2 = Boris Johnson 3 = Donald Trump 4 = Joe Biden 51 Dimension Variable Response Alter- Coding Instruction native V2. Identification Serial number Each tweet or Facebook post Number is given a unique ID as fol- lows: • 6-digit ID • 1st digit starts with either one of number between 1 to 4 1 = Nigel 2 = Boris 3 = Trump 4 = Biden • 2nd digit will be either 1 or 2. 1 = Tweet 2 = Facebook • Last 4 digits: unique post identifier • Example: 210001 is Boris Johnson’s first Twitter post. V3. Date Format: Date post was published. MMDDYYYY V4. Share Numerical Value Number of shares (Facebook) or retweets (Twitter). Engagement V5. Comment Numerical Value Number of comments (Face- book) or replies (Twitter). 52 Dimension Variable Response Alter- Coding Instruction native V6. Like Numerical Value Number of likes (Facebook) or favorites (Twitter). Anti-Elitism V7a. Discrediting 0 = No Are elites accused of being the elite 1 = Yes malevolent, criminal, lazy, stupid, extremist, racist, undemocratic, etc. The elite are called names and denied morality, charisma, credibil- ity, intelligence, competence, consistency? If no then insert 0 otherwise 1. V7b. Blaming the 0 = No Are elites described as a elite 1 = Yes threat/burden, responsible for negative developments/si- tuations, or as having committed a mistake or crime? Are elites described as not being a source of enrichment or responsible for a positive development/situation? If no then insert 0 otherwise 1. 53 Dimension Variable Response Alter- Coding Instruction native V7c. Detaching the 0 = No Are elites described as not elite from the people 1 = Yes belonging to the people, not being close to the people, not knowing the people, not speaking for the people, not caring for them, or not performing everyday actions? If no then insert 0 otherwise 1. V8a. Stressing the 0 = No Are the people bestowed with People-Centrism people’s virtues 1 = Yes morality, charisma, credibil- ity, intelligence, competence, consistency, etc. Are the people exempt from being malevolent, criminal, lazy, stupid, extremist, racist, undemocratic, etc.? If no then insert 0 otherwise 1. V8b. Praising the 0 = No Are the people described people’s achieve- 1 = Yes as being an enrichment or ments responsible for a positive development/situation? Are the people described as not being a threat/bur- den, not being responsible for a negative developmen- t/situation, nor as having committed a mistake or crime? If no then insert 0 otherwise 1. 54 Dimension Variable Response Alter- Coding Instruction native V8c. Stating a 0 = No Are people described as monolithic people 1 = Yes sharing common feelings, desires, or opinions? If no then insert 0 otherwise 1. V8d. Demonstrat- 0 = No Does the speaker describe ing closeness to the 1 = Yes himself as belonging to the people people, being close to the people, knowing the people, speaking for the people, car- ing for the people, agreeing with the people, or perform- ing everyday actions? Does the speaker claim to represent or embody the people? If no then insert 0 otherwise 1. Restoring Sovereignty V9a. Demanding 0 = No Does the speaker argue popular sovereignty 1 = Yes for general institutional reforms to grant the people more power (by introducing direct-democratic elements or increasing political partic- ipation)? Does the speaker argue in favor of granting more power to the people within the context of a specific issue (e.g., election, immigration, security)? If no then insert 0 otherwise 1. 55 Dimension Variable Response Alter- Coding Instruction native V9b. Denying elite 0 = No Does the speaker argue in sovereignty 1 = Yes favor of granting less power to elites within the context of a specific issue (e.g., election, immigration, security)? If no then insert 0 otherwise 1. Note. For missing values or technical errors, insert 999. 56 Appendix C Inter-coder Reliablity Test and Cohen’s Kappa Table C.1: Intercoder Reliability Test Results Variable Percentage of Agreement Cohen’s Kappa Discrediting the elite 92.39% 0.74 Blaming the elite 95.65% 0.87 Detaching the elite from the people 97.83% 0.94 Stressing the people’s virtues 100.00% 1.00 Praising the people’s achievements 95.65% 0.79 Stating a monolithic people 94.57% 0.79 Demonstrating closeness to the people 94.57% 0.75 Demanding popular sovereignty 96.74% 0.55 Denying elite sovereignty 96.74% 0.55 Note: The table shows inter-coder reliability results, including percentage of agreement and Cohen’s Kappa for each variable. 57