Department of Applied Information Technology / Institutionen för tillämpad informationsteknologi
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User Engagement in Human-Robot Interaction: A Holistic Study
(2025-11-06)In recent years, companion social robots have attracted increasing attention for their potential to support humans across diverse settings, including healthcare and education. To serve effectively, these robots must adapt ... -
Data Made School: Unpacking How Digital Data Flows Shape Education
(2025-11-06)Across welfare institutions such as schools, healthcare, and social services, everyday work is increasingly entangled with digital data and data infrastructures. Systems for documentation and administration may appear ... -
The Elusive Nature of Emerging Technologies
(2025-09-12)Emerging technologies fundamentally transform society, with this process gaining ever more momentum as the digital era unfolds; however, the early innovation processes interwoven with them remain poorly understood. The ... -
Catering for Student Digital Competence - Teachers navigating the complexities of digital-infused education
(2025-03-04)There have been massive investments in school digitalization worldwide, which have led to high policy expectations for potential outcomes, one being that students will be able to use digital technologies and understand their ... -
Digital Safe Spaces
(2024-12-13)In today’s interconnected world, digital spaces have become essential arenas for social interaction, self-expression, and community building. Among these, the concept of digital safe spaces has gained prominence, providing ... -
THE CONSENSING APPROACH TO STRATEGIZING: The Dynamics of Dialogue in Public Sector Digital Transformation
(2024-04-10)This thesis explores the role of consensing, a process of cognitive consensus-building through the mechanisms of sensing and synthesizing, in digital transformation strategy formulation within the Swedish public sector. ... -
Unraveling The Black Box - Building Understandable AI Through Strategic Explanation and User-based Design
(2024)The pervasive integration of Artificial Intelligence (AI) in society presents both opportunities and challenges, with the black-box issue emerging as a significant obstacle in realizing the full potential of AI. The ... -
Phenomenal Fields Forever. - Instructed Action and Perception’s Work
(Routledge, 2023) -
EXPERIENCES OF SPEAKING WITH CONVERSATIONAL AI IN LANGUAGE EDUCATION
(2023-08-17)This thesis explores the application of digital tools in Swedish language education, specifically in relation to speaking skills. It focuses on dialogue- based, computer-assisted language learning, which enables students ... -
The Role of Discretion from the Perspective of Social Work Professionalism and Automated Decision Making
(2022)This article addresses the gap in knowledge about how new digital technology affects decision making and social caseworkers’ professionalism. The aim is to enhance the understanding of how digital discretion—as a result ... -
Frame Shifting and Frame Blending in Digital Transformation
(2023-05-04)As organizations embrace digital technologies in new ways, they experience a process known as digital transformation. This process is not just about technological changes – digital transformation also involves ... -
Designing Human-Centered Hybrid Decision Support Systems
(2023-04-19)Innovative decision support systems (DSSs) are revolutionizing key processes in organizations. These systems are used in managerial decision-making to solve increasingly complicated decision tasks, for example, using ... -
ICT and discretion: An “up-to-date” view of what we want to know and how it can be studied
(Presented at 20th Scandinavian Workshop on E-Government (SWEG): From Government automation to AI, 1-2 February, 2023, Örebro University., 2023)The discretion of street-level bureaucrats is increasingly affected by public sector digitalisation. The aim of this study was to provide a scoping review with “state of the art” of research about information and communication ... -
Platformization: Digital Materiality at the Limits of Discourse
(2023-04-13)The digital platform has served us well as a metaphor for an imaginary ‘something’ made comprehensible through theories such as matchmaking, externalities, and network effects. But as much as metaphors and theories can ... -
Plug & Play? Stakeholders’ co-meaningmaking of gamification implementations in workplace learning environments
(2023-01-12)This dissertation discusses the implementation process of gamification in organisations’ workplace learning environments, focusing on four stakeholder groups: Administrators, Leaders, Providers and Users. These stakeholder ... -
Användning av mobiltelefoner i den digitaliserade skolan: Elevers och lärares perspektiv
(2022-11-10)På ett övergripande plan problematiserar avhandlingen skolans digitalisering och dess konsekvenser för både elevers och lärares skolvardag. Mer specifikt syftar avhandlingen till att fördjupa kunskapen om användningen av ... -
Discretion, automated decision-making and public values: Background and test of an approach for unpacking human and technological agency
(2022)This study aims to develop a theoretical and analytical approach for studying discretion, automated decision-making (ADM) and the consequential public values. This is achieved through our proposed approach, an overview ... -
Strategic Innovation Through Outsourcing – A Theoretical Review
(University of Gothenburg / Göteborgs universitet, 2022)Competition in the Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industry is increasingly moving from being motivated by cost savings towards strategic benefits that service providers ...
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