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Confrontation and the rules of the game in product development - the micro processes
(2001)
Observations from two car projects are analysed. Video-recordings of two sequences showing team members trying to use confrontation to make other members change their behaviour and pay more attention to the provision of ...
Stiff surprise - coping with surprising discoveries in product development processes
(2001)
An incident in a product development project is analysed to see how participants cope differently with surprising situations. This generates cognitive variety in the project team which means that the situation is complex ...
The controller in action- participative control here and now in product development processes
(1999)
This paper analyses a video recorded exchange in a product development
management group with a specific focus on the controller in action. This
specimen of data serves to illustrate how larger issues of strategy ...
Bracketing an issue in a product develoment process
(2000)
This paper deals with action in the complex setting of a large product develeopment project a new year model of a car. The prespective is that of one engineer who has discovered a problem with the prototype car he is ...