Digitalisation requires new ways for businesses to innovate in order to meet contemporary customer needs. Manufacturers are adopting digital servicebased business models to enhance competitive advantage. To address these ...

With its sudden outbreak in October 2017, the anti-harassment movement #MeToo quickly created a vast, worldwide impact on social media, in the traditional press as well as in everyday lives. In Sweden especially, a country ...

This paper investigates how the 15 most liked brands on Facebook communicate with customers on this social networking site (SNS). The content shared as well as the engagement received in different posts are analysed through ...

Incumbent firms that undergo digital transformations in an attempt to remain rele-vant in an increasingly digital world often find themselves having to deal with com-peting concerns as the existing logics of the firm clash ...

The implementation of internal contracts in three elderly care facilities in the southwest coast of Sweden has been proven to achieve multiple benefits over the past years. Previous research about the success of different ...

The fourth industrial revolution standing at societies’ doorstep brings new technologies creates both threats and opportunities alike. Having a governance model able to cope with these changes are now as, if not more, ...

The aim of this project is to describe and to analyze the perceived communication challenges and cultural differences (from nurses and doulas' points of view) in meetings between Swedish nurses and immigrant mothers in ...

This thesis investigates sensemaking in an IT company that undergo change in connection with digital transformation. The study focuses on the managerial perspective in the early stage of change where the main challenge ...

Municipalities of Sweden are facing challenges complying with the GDPR. New and changed management processes need to be implemented. We used an inductive quantitative approach applying a privacy maturity framework in a ...

Studien har följt inledningen av införandeprocessen av ett nytt IT-stöd på tre kommunala gymnasieskolor med fokus på superanvändarnas roll i och för implementeringen. Genom en metodtriangulering bestående av intervjuer, ...