Noting the widespread use of virtual communities for interacting with customers, this thesis explores the role of virtual communities for involving distributed customers in packaged software development (psd) and the ...

This thesis describes the development of a Focus+Context information visualization technique called Flip Zooming. Based on two initial examples of the technique, the work reported here expands the description and functionality ...

Today, more and more organizations rely upon the competencies of their staffs. This increasing reliance on competence has triggered many organizations to implement competence systems in order to support staff allocation ...

This thesis investigates the use of Business Process Reengineering (BPR) as a change approach in the Pharmaceutical Industry. The pharmaceutical industry is undergoing profound changes. New opportunities, e.g. in the field ...

Globally, health care is making huge investments in information technology. Several studies illustrate that IT implementations have been fraught with problems. Everywhere, the problems appear to be similar, irrespective ...

This thesis is based on an important development in human-computer interface design: the move from primarily screen-based interfaces – based on the Windows-Icons-Menus-Pointer (WIMP) and Graphical Users Interfaces (GUI) ...

Software Process Improvement (SPI) is a systematic approach used to improve the capabilities of software organisations. One basic idea in SPI is to assess the organisations’ current practice and improve their software ...

e-ducation is a study of information technology use in higher education. The aim of the research is to improve educational practice with information technology. The modern educational system was developed to teach the ...

Both the issues of “knowledge management” and “mobility” have received much attention recently. The interest in these issues is often motivated by the fact that work, in many organisations, has become “knowledge intensive” ...

This thesis describes and analyzes how the online newspaper genre has evolved since its inception on the Internet in the mid-nineties. The overall research question is: What characterizes the online newspaper genre evolution? ...