Browsing Master theses by Subject "quality"
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Expiration Date, Unknown: Reasons to Abandon E-grocery Shopping: A qualitative study
(2016-09-21)Groceries online (E-grocery) is a growing market, however, many of those that have tried the service abandon it shortly thereafter. Most research surrounding e-grocery focuses on why consumer begin purchasing and why ... -
Poor quality costs - a case study in VBS
(2001)This is a case study of poor quality costs in the accounts payable process in Volvo Business Services AB (VBS). VBS is a new company that was set up three years ago as a shared services centre for the Volvo Group. Their ...