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New Governance, New Democracy?
Across the western world there is today a search for new models of democratic governance. Central, regional and local institutions are redesigned. Public service systems are transforming into market-like organizations ...
We are All Customers Now: Understanding the Influence of Economic Theory on Public Administration
Market-based administrative reform has led to a sustained argument among in the public administration field. Some applaud this development on the grounds that it makes public service cheaper and more customer-oriented. ...
Why Legality Matters: The Limits of Markets and Governance Reform in the Public Sector
Market-based administrative reform and governance reform have aimed at increasing the efficiency of the public service and opening up new channels for exchange between the public administration and actors in its environment. ...