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ETT TEAM ÄR ENDAST LIKA STARKT SOM DEN SVAGASTE MEDLEMMEN - En studie om hur teamledare på ett Callcenter arbetar med motivation
(2019-05-07)
The chosen topic of this Bachelor Thesis is motivational work and how it is conducted in Call centers. Call centers are generally characterized by a high rate of staff turnover and was therefore an interesting field to ...