Search
Now showing items 1-3 of 3
"The question is how to use it?" - a qualitative study of Swedish banks and social media
(2013-07-16)
Social media have made it possible for companies and customers to have an open dialogue with each other, where people have the opportunity to participate in discussion in the public debate. This multi-way communication ...
A study on how companies manage crises on Facebook
(2013-07-11)
(2013-09-13)
The purpose of this study was to determine why young Icelandic women use Instagram
to communicate. Social networking services have developed vastly in the last two
decades from computer-based websites to social networking ...