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Klagomålshantering och lex Sarah-rapportering i äldreomsorgen. En institutionell etnografisk studie.


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Title: Klagomålshantering och lex Sarah-rapportering i äldreomsorgen. En institutionell etnografisk studie.
Authors: Kjellberg, Inger
E-mail: inger.kjellberg@socwork.gu.se
Issue Date: 2-Nov-2012
University: Göteborgs universitet. Samhällsvetenskapliga fakulteten
University of Gothenburg. Faculty of Social Sciences
Institution: Department of Social Work ; Institutionen för socialt arbete
Date of Defence: 2012-11-23
Disputation: Fredagen den 23 november 2012, kl. 13.15, Hörsal Sappören, Sprängkullsgatan 25, Göteborg
Degree: Doctor of Philosophy
Publication type: Doctoral thesis
Series/Report no.: 2012:6
Keywords: complaints procedures
mandatory reporting
elder care
institutional ethnography
Abstract: The aim of this thesis is to increase the knowledge of how complaints and mandatory reports of mistreatments function in the care of old people. The objective is to make an analysis grounded in the experiences of the complainants to provide an analytic mapping where the experiences of the subject can be connected to social and ruling relations. The assumption guiding this objective is that local experiences are influenced, and to different degrees ruled, by other people’s activities elsewhere. ... more
ISBN: 978-91-86796-88-4
ISSN: 1401-5781
URI: http://hdl.handle.net/2077/30633
Appears in Collections:Doctoral Theses from University of Gothenburg / Doktorsavhandlingar från Göteborgs universitet
Doctoral Theses / Doktorsavhandlingar Institutionen för socialt arbete

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