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Strategic Innovation Through Outsourcing – A Theoretical Review
(University of Gothenburg / Göteborgs universitet, 2022)
Competition in the Information Technology Outsourcing (ITO) and Business Process Outsourcing
(BPO) industry is increasingly moving from being motivated by cost savings towards strategic
benefits that service providers ...
Discretion, automated decision-making and public values: Background and test of an approach for unpacking human and technological agency
(2022)
This study aims to develop a theoretical and analytical approach for
studying discretion, automated decision-making (ADM) and the consequential
public values. This is achieved through our proposed approach, an overview ...
ICT and discretion: An “up-to-date” view of what we want to know and how it can be studied
(Presented at 20th Scandinavian Workshop on E-Government (SWEG): From Government automation to AI, 1-2 February, 2023, Örebro University., 2023)
The discretion of street-level bureaucrats is increasingly affected by public sector digitalisation. The aim of this study was to provide a scoping review with “state of the art” of research about information and communication ...
The Role of Discretion from the Perspective of Social Work Professionalism and Automated Decision Making
(2022)
This article addresses the gap in knowledge about how new digital technology affects decision making and social caseworkers’ professionalism. The aim is to enhance the understanding of how digital discretion—as a result ...
Phenomenal Fields Forever. - Instructed Action and Perception’s Work
(Routledge, 2023)