Browsing Artiklar / Institutionen för tillämpad informationsteknologi by Subject "information technology"
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ICT and discretion: An “up-to-date” view of what we want to know and how it can be studied
(Presented at 20th Scandinavian Workshop on E-Government (SWEG): From Government automation to AI, 1-2 February, 2023, Örebro University., 2023)The discretion of street-level bureaucrats is increasingly affected by public sector digitalisation. The aim of this study was to provide a scoping review with “state of the art” of research about information and communication ...