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dc.contributor.authorPersson, Christofferswe
dc.contributor.authorEne, Mikaelswe
dc.date.accessioned2005-10-17swe
dc.date.accessioned2007-01-16T16:46:11Z
dc.date.available2007-01-16T16:46:11Z
dc.date.issued2005swe
dc.identifier.urihttp://hdl.handle.net/2077/1082
dc.description.abstractThis study concerned business process documentation at Volvo IT and focused on the internal processes that are the actual work at the organization. The issue was analysed in purpose to identify factors that define good process documentation, in order to create a requirements specification for further development. The work was conducted by a qualitative approach with a series of semi structured interviews and a literature study. The found requirements were divided into five areas, with accordance to the chosen theories and the empirical study. These were: organisation for processes, process vision, process mapping, process documentation and managing process documentation. A focus on this study was to describe how to create an easily understandable overview, in order to minimise the current confusion among the employees understanding of purpose, boundaries and relations between processes.swe
dc.format.extent78 pagesswe
dc.format.extent1119269 bytes
dc.format.mimetypeapplication/pdf
dc.language.isoenswe
dc.subjectBusiness process management; process vision; process map; documentation management; hierarchy; structureswe
dc.titleThe Process of Process Documentation - A case study at Volvo IT -swe
dc.setspec.uppsokSocialBehaviourLawswe
dc.type.uppsokDswe
dc.contributor.departmentGöteborgs universitet/Institutionen för informatikswe
dc.contributor.departmentGöteborg University/Department of Informaticseng
dc.type.degreeStudent essayswe
dc.gup.originGöteborg University. School of Business, Economics and Lawswe
dc.gup.epcid4465swe
dc.subject.svepInformaticsswe


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