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GUPEA >
IT Faculty / IT-fakulteten >
Department of Applied Information Technology / Institutionen för tillämpad informationsteknologi >
Licentiat theses / Licentiatavhandlingar >
Informationssystem i professionsorienterat arbete
Please use this identifier to cite or link to this item:
http://hdl.handle.net/2077/20099
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| Title: | Informationssystem i professionsorienterat arbete |
| Authors: | Svensson, Ann |
| Issue Date: | 2009-04-21 |
| Extent: | 107 p. |
| Publication type: | licentiate thesis |
| Publisher: | University of Gothenburg. Department of Applied Information Technology |
| Series/Report no.: | Papers in Informatics
12 |
| Abstract: | This thesis investigates the challenges within the work of different types of
professions; technical professions and human caretaking professions. These
professions are faced special challenges in u... morese and development of information
systems. Professions within two different complex and critical work practices
are focused; aircraft maintenance and emergency medical care. Within the work
of these professions some judgements and decisions can imply risks for life and
equipment. The use and development of information systems in general is
emphasised, decision support systems and other systems for specific tasks have
not been studied. The research question in this thesis is:
Which challenges can be related to use and development of information
systems within complex and critical work practices, from a profession-oriented
perspective?
Two ethnographical studies have been performed within two different
work practices. The studies have been rather explorative and inductive. One
study has been performed within the aircraft maintenance in the Swedish
Airforce and the other study has been performed within the emergency medical
care within NU Healthcare, Västra Götaland, Sweden.
From the thesis it has been derived three main challenges for professions
within complex and critical work practices; trust, knowledge integration and
professional barriers. The main contribution in the thesis is about certain
aspects, which can have an impact on a profession-oriented view on use and
development of information systems. These aspects concern bridging
professional barriers and managing knowledge integration. Furthermore the
thesis reflects that a hard systems thinking on use and development of
information systems is prevalent within the human caretaking professions,
while a soft systems thinking is obvious within the technical professions. |
| ISSN: | 1400-7428 |
| URI: | http://hdl.handle.net/2077/20099 |
| Appears in Collections: | Licentiat theses / Licentiatavhandlingar
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